Tùng Hồ

Data and Business Intelligence professional with 8+ years of experience in Data Warehouse, ETL development, SQL, cloud platforms, analytics, and reporting. Strong background in designing scalable data solutions, improving data quality, and delivering business insights for logistics, retail, and healthcare organizations.

Business Intelligence Assistant Manager at Starbucks VietNam (2023-12 – Present)

• Lead the Business Intelligence and Data Analytics function, providing data-driven insights to support strategic and operational decision-making across Retail Operations, Marketing, Supply Chain, Finance, and Store Development.
• Design and maintain enterprise data architecture, data warehouse, and reporting platforms to ensure data accuracy, consistency, and scalability.
• Develop and govern key business KPIs, executive dashboards, and self-service reporting solutions using Power BI and modern analytics technologies.
• Collaborate with cross-functional stakeholders to identify business opportunities, optimize operational performance, and improve customer experience.
• Manage ETL/ELT pipelines, data quality frameworks, and data governance initiatives to ensure trusted and reliable data assets.
• Lead analytics projects involving sales performance, inventory optimization, customer behavior analysis, and store performance monitoring.
• Mentor team members and promote best practices in data modeling, analytics engineering, and reporting development.
• Drive automation initiatives that reduce manual reporting efforts and improve decision-making efficiency.

Data Science And Developer at TAPTAP (2021-10 – 2023-11)

• Designed and developed centralized data warehouse and analytics solutions to support loyalty, customer engagement, and business intelligence initiatives.
• Built scalable data pipelines and ETL workflows using Python, SQL, and cloud technologies to process large volumes of transactional and customer data.
• Collaborated with Product, Marketing, and Business teams to transform business requirements into data-driven solutions and performance dashboards.
• Implemented data quality controls, monitoring mechanisms, and optimization strategies to improve accuracy and system performance.
• Participated in architecture design and technical implementation of data platforms on cloud infrastructure.

Senior SQL Developer at Bollore Logistics (2021-10 – 2022-08)

• Develop and maintain enterprise data solutions and business applications.
• Redesigned data warehouse architecture on AWS and PostgreSQL platforms.
• Improved ETL workflows using Python and Apache Airflow.
• Led inventory management data initiatives and production support.

Data Warehouse Developer at Maison JSC (2020-09 – 2021-10)

• Built centralized data warehouse and ETL pipelines.
• Integrated partner APIs and automated data validation processes.
• Optimized system performance and data quality controls.

Business Intelligence Engineer at Sun ivy (2017-07 – 2020-07)

• Designed dashboards and reports using Qlik and Tableau.
• Supported CRM analytics projects in healthcare and banking sectors.

Bachelor of Science in Mathematics – University of Science (2011 – 2016)