Tùng Phùng Đắc
Trust & Safety Training & Quality Specialist | TikTok (ByteDance) Operations via TELUS Digital | Policy Review | Quality Calibration | Performance Coaching
Nhân tài
HanoiThành viên từ 5 tháng 6, 2026
Training SpecialistQuality AssuranceQuality Analyst
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Thuê người này
Gửi đề nghị công việc trực tiếp cho ứng viên này
Training SpecialistQuality AssuranceQuality Analyst
Giới thiệu
Trust & Safety Training & Quality Specialist | TikTok (ByteDance) Operations via TELUS Digital | Policy Review | Quality Calibration | Performance Coaching
Kinh nghiệm
Telus Digital
Trust & Safety Trainer – TikTok Operations (ByteDance)
Achievements
Delivered 800+ hours of instructor-led training
Trained 80+ learners
Achieved 95% certification pass rate
Conducted QA calibration sessions
Performed RCA analysis
Improved quality accuracy from 50–60% to 93%
Supported policy reviews
Supported new policy rollout
Supported new project launch
Assisted trainer certification
Best Trainer of the Quarter
Contributor to APAC Top Site Performance
Học vấn
University of Languages and International Studies
Kỹ năng
Trust & Safety Training & Quality SpecialistTikTok (ByteDance) Operations via TELUS DigitalPolicy ReviewQuality CalibrationPerformance Coaching
