HR Manager & Assistant to GM at VILLA SÔNG SAIGON (2019-01 – 2025-06)
- Report to: Director
- Manage the hotel activities of recruitment, training, payroll, legal compliance and benefits: SHUI, PIT, employee relations.
- Prepare monthly HR report.
- Provide orientation training for newcomers.
- Internal PR (Planning, organizing and conducting for Company Inside (team building, workshop, team activities: birthday, canteen…) to motivate and encourage the staffs.
- Build up budget for HR, regularly appraisal for staff.
- To establish procedure for labor contracts, handbook, resignation… standards of discipline.
- To organize the training programs: firefighting, health and safety, and medical check-up, hygiene.
- Relationship with Hoa Sen University, FPT,...
- In charge of work permit, TRC, visa, car license, insurance for expat.
- In charge of administration tasks and legal issues.
- Understanding and following up the work scope, responsibility, benefit and legal
- Dealing with related departments to complete the requisition of Director.
- To establish good relationship with the local and government organizations.
- Motivating and staffing of Housekeeping, Front Office, F&B, Sales, Maintenance and Security.
- Arrange documents for speed boat and pier license.
- Assist maintain long-terms clients relationships, and participate in weekly meetings of the BNI Vietnam to secure repeat business.
Admin & Human Resources Manager at EDSON INTERNATIONAL Co., Ltd (2012-01 – 2019-12)
- Overview recruitment strategies, process and channels, search for right candidates on Linkedin, post job on Vietnamwork or other website.
- Conduct interviews and involve line managers for shortlisted candidate interviews.
- Prepare and follow up on offer letters/ labor contract for all employees.
- Responsible for payroll, compensation and benefits for all employees.
- Preparing and processing timely distribution of salary, bonus, handling the full and final settlement of more than 60 employees.
- Prepare monthly personal income tax and yearly PIT finalization.
- Coordinate and follow up on unemployment, social, health insurance and accident insurance.
- Prepare required documents and payment for resigned employees.
- To plan, monitor the stationery, and other purchases of general provisions.
- Checking on stationery such as forms, name-cards… to compliance with company standards.
- To supervise security, drivers, office maid and the canteen to ensure their duties are carried out.
- Periodically review of the security to record of gate passes on delivery goods in/out of the factory.
- To supervise office equipment, telephone system, emails photocopier, computers and network, company vehicles etc. and ensure that they are in working condition at all times.
- Work and prepare contract with suppliers/vender in buying services for company.
- Receiving personal insurance claims of employees and forward to Insurance broker, coordinating with the regarding payments on time.
- Coordinate the service of work permit, visa, temporary residence card, car license for expatriates and foreign visitors.
Assistant Human Resources Manager at CLUB ROYALE RENAISSANCE RIVERSIDE HOTEL (2007-01 – 2012-12)
- Developing job descriptions, shortlisting, interviewing and selecting candidates, preparing personal files of the colleagues.
- Responsible for the on the job orientation for new hires.
- Manage HR administration such as starters and leavers process.
- Complete monthly and fortnightly paperwork to be submitted to the Payroll team.
- Ensure up to date and accurate information is fed into the Human Resources Software.
- Administers benefits program such health, and employee insurance, vacation, sick leave, leave of absence, and other employee assistance plan.
- Preparing and submitting all relevant HR letters/documents/certificates as per requirement of employees in consultation with the management.
- Member of Trade Union, charity activities, reward and recognition programs with monthly activities, event.
- Leading the organization of team building & Year End Party yearly, monthly events and other activities.
- Support to the Expat operation (work permit/ visa/ resident card/ housing).
HR Officer at SAIGON PRINCE HOTEL (1997-01 – 2007-12)
- Staff recruitment and orientation.
- Control and maintaining all personnel records and updating.
- Record and update staff annual leave, sick leave.
- Other assigned by Human Resources Manager
- Answers incoming calls.
- Directs calls to guest rooms, staff, or departments through the switchboard or PBX system.
- Receives guest messages and delivers the same to the guest.
- Logs all wake-up call requests and performs wake-up call services.
- Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and Internet, Email access.
