Võ Ngọc

Short-term: Leveraging hands-on experience from CRM and ECommerce projects to contribute as a Tester in an Agile environment. Committed to enhancing expertise in Manual, API, and Automation Testing while achieving a TOEIC 700 certificate to work effectively in international settings. Long-term: Focusing on professional development to become a Senior Automation Tester.

Aiming to build and optimize Automation Frameworks using Java and modern tools to minimize manual effort and maximize project efficiency.

Manual Tester at Ho Chi Minh City University of Industry and Trade (2024-08 – 2024-11)

E-Commerce Project (Mobile Store App) - Analyzed requirement documents, designed test cases, and executed testing on various browsers.

• Analyzed requirement documents to understand business workflows
• Designed test cases for core functionalities (Login, Search, Product Management, Staff Management)
• Executed testing on various web browsers including Chrome and Microsoft Edge
• Utilized SQL to verify data accuracy after performing UI operations

Manual Tester at VNED TECHNOLOGY AND TRAINING DEVELOPMENT COMPANY LIMITED (2025-03 – 2025-05)

CRM Project - A cloud-based sales management system designed to optimize operations for retail stores and F&B services. Focused on System and End-to-End (E2E) testing for both POS and Admin modules.

• Requirement Analysis: Reviewed SRS/BRD documents and conducted Q&A sessions with BAs to clarify ambiguities before test design
• Test Design: Applied Equivalence Partitioning and Boundary Value Analysis; utilized Mindmaps for functional decomposition
• Test Scripting: Developed detailed test cases for Inventory, Sales, Promotions, and Reporting modules
• Test Execution: Performed Functional and E2E testing; validated UI/UX against design mockups
• API Testing: Used Postman to test RESTful APIs; verified Status codes, Response bodies (JSON), and Response times
• Data Verification: Executed SQL queries (SELECT, INNER JOIN) on MySQL to ensure data integrity after CRUD operations
• Defect Management: Logged bugs on Jira with clear reproduction steps, expected vs. actual results, and visual evidence
• Regression Testing: Conducted regression tests after bug fixes and prepared periodic Test Reports
• Collaboration: Participated in Daily Standups (Agile/Scrum) and coordinated with Developers via Jira/Slack

Manual Tester at VNED TECHNOLOGY AND TRAINING DEVELOPMENT COMPANY LIMITED (2025-06 – 2025-08)

E-Commerce Project - An online shopping web application featuring an Admin portal for product, order, and user management, and a Customer interface for shopping. Testing levels included System Testing and End-to-End (E2E) Testing.

• Requirement Analysis: Reviewed SRS/BRD documentation and conducted Q&A sessions with BAs to clarify ambiguities before test design
• Test Design: Utilized Mindmaps for functional decomposition; applied Equivalence Partitioning, Boundary Value Analysis, and Decision Tables to design detailed Test Cases
• Data Preparation: Built comprehensive Test Data sets, including valid and invalid cases for specific test scenarios
• Functional Testing (E2E): Performed full user flow testing on browsers (Chrome, Firefox), covering Registration, Login, Checkout, and Order Management
• Admin System Testing: Validated administrative features including product catalog, order processing, and user management
• UI/UX Testing: Used DevTools to inspect HTML attributes (ID, Class) and validated form responses, error messages, and input constraints
• API Testing: Leveraged Postman to test Authentication, Product, and Order Management endpoints by verifying Request/Response and Status codes
• Data Verification (SQL): Executed SQL queries (SELECT, JOIN) on MySQL to cross-check database integrity after performing UI-based business operations
• Defect Management & Reporting: Logged bugs via Jira, conducted Regression Testing, and completed summary reports after each test cycle

Bachelor's in Information Technology – Ho Chi Minh City University of Industry and Trade (2022 – 2026)