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Marketing·3h

Public Relations Management

Give public-relations work a defensible structure: set the scope, document communication decisions and hand over a plan that stakeholders can follow.

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Public Relations ManagerWorkflowQualityCommunicationHandoff

Module 1 · complete and free

Public Relations Management

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About this course

This course is for junior PR professionals and communications coordinators handling ambiguous requests. You will define responsibilities, record the evidence behind a communication decision and preserve context for stakeholders. In practice, the plan, rationale and next action stay visible together for review. This module establishes the foundational workflow of a Public Relations (PR) manager, focusing on how to define scope, document decisions, and produce a clean handoff. You will learn to apply a verifiable, repeatable process that turns ambiguous communication challenges into structured, defensible plans. By the end, you will have practiced the core artifacts that make PR work auditable and professional. This module teaches you how to run a verifiable, day-to-day workflow as a public relations manager. You will learn how to triage incoming requests, prioritize communication tasks, document your decisions, and prepare a clean handoff so colleagues or successors can continue the work without gaps. By the end, you will have a reusable weekly rhythm and a documentation template you can apply immediately. This module walks you through a repeatable workflow for handling public relations work end-to-end. You will learn how to pick the right tools, communicate decisions clearly, and leave behind records that make handoffs painless. By the end, you will have a documented workflow you can reuse on any PR project. This module teaches you how to run a verifiable PR workflow that stands up to scrutiny. You will learn to document decisions, assess communication risk, escalate issues appropriately, and leave a clean handoff that any colleague can pick up. By the end, you will have a reusable quality-and-risk toolkit for public relations work. This closing module puts everything together through a realistic public relations scenario. You will run a verifiable PR workflow, document your decisions, and produce a professional handoff package that any teammate or manager could pick up and continue. By the end, you will have a portfolio-ready artifact that demonstrates PR judgment under pressure.

What you'll learn

  • Define the scope of a PR manager role using clear boundaries and deliverables
  • Apply a verifiable workflow to document PR decisions and rationale
  • Produce a structured handoff document that preserves context for stakeholders
  • Evaluate PR outputs against professional standards for clarity and accountability
  • Build a weekly PR workflow that separates reactive tasks from strategic work
  • Prioritize communication requests using a clear, defendable framework
  • Document decisions and produce a handoff note that anyone can pick up

Roles this course opens up

Typical job titles that ask for this skill.