Aaron Tshibaka

Dedicated and detail-oriented Optical Assistant with 6+ years of progressive experience in the optical industry. Proven track record of delivering exceptional customer service, managing frame adjustments and fitting, and driving sales in fast-paced optical retail environments. Skilled in building lasting client relationships through professionalism, expertise, and commitment to excellence. Seeking to contribute technical knowledge and customer-focused approach to a dynamic optical practice.

Senior Optical Assistant - Execuspecs Willowbridge - Willowbridge

(2024-03)

• Provided comprehensive optical services to diverse clientele, assisting with frame selection, fitting, adjustments, and lens dispensing
• Exceeded sales targets through consultative selling approach, recommending appropriate frames and lens options based on patient needs and preferences
• Managed frame adjustments and repairs with precision, ensuring optimal fit and patient satisfaction
• Maintained detailed patient records and coordinated with optometrists/ophthalmologists regarding prescriptions and special requirements
• Trained and mentored new optical assistants on best practices and company procedures

Optical Assistant - Torga

(2023-07)

• Assisted patients throughout the entire dispensing process, from frame selection to final fitting
• Performed routine frame adjustments and lens replacement services
• Managed cash register operations and processed sales transactions accurately
• Maintained inventory of frames and optical supplies; placed orders as needed

Optical assistant - Specsavers

(2018)

• Assisted patients throughout the entire dispensing process, from frame selection to final fitting
• Performed routine frame adjustments and lens replacement services
• Managed cash register operations and processed sales transactions accurately
• Maintained inventory of frames and optical supplies; placed orders as needed

Matric - Bosmansdam High School