Aazmeen Kumandan

I am an ambitious, motivated, and reliable individual who enjoys a challenge and approaches every task with a positive, can-do attitude. I believe in the DCD spirit — Determination, Commitment, and Dedication. With the right support and guidance, I am confident in my ability to excel and achieve great results.

My goal is to continue developing my career in a dynamic and professional environment where I can apply my strong administrative, financial, and training skills. I am passionate about people development and believe in creating an encouraging workplace that promotes learning, teamwork, and growth. I aim to contribute to an organisation's success through hard work, precision, and consistency, while expanding my knowledge in leadership, financial operations, and business management.

Client Trainer at Sigma Connected (2023-01 – Present)

• Delivering structured training and onboarding programs to new recruits and existing staff.
• Designing and updating training materials and presentations to align with company standards.
• Conducting one-on-one and group coaching sessions to improve performance and compliance.
• Monitoring team metrics and performance to identify areas of improvement.
• Assisting management in achieving operational goals and client targets.
• Preparing reports, feedback, and performance summaries.
• Supporting quality assurance and implementing corrective actions.
• Managing training schedules, attendance, and documentation.
• Providing guidance, motivation, and support to team members.
• Collaborating with departments to enhance operational efficiency.

Agent at Ask Osca BPO (2020-01 – 2022-12)

Agent at Khusela (Credit Rescue) (2019-01 – 2020-12)

Packer at Checkers Hyper (2017-01 – 2019-12)

N2 in Mechanical Engineering – College of Cape Town (2020-01 – 2022-12)

N1 in Mechanical Engineering – College of Cape Town (2020-01 – 2022-12)

Grade 12 (National Senior Certificate)

Skills Development Program in Phase 1 Theory – Ethics, Telephone Etiquette, Targets & Statistics, Service and Sales