Abdul-Malik Williams

I am a motivated and responsible individual with a strong work ethic and a passion for growth. I bring energy, teamwork, and a willingness to learn to every opportunity I pursue. With experience in both customer-facing and physically demanding roles, I have developed resilience, people skills, and the ability to adapt quickly in any environment.

Customer Service Agent - Teleperformance

(2026-03 - 2026-09)

• Provided excellent customer service to UK/US clients
• Handled customer queries and solved problems efficiently
• Conducting effective research to ensure the customer was assisted correctly

Sales Consultant - Unlimited

(2025-02 - 2025-06)

• Engaged customers with product knowledge and excellent service
• Achieved monthly sales targets and contributed to team goals
• Handled customer queries and provided tailored solutions

Academic Tutor - YearBeyond Alumni

(2025-08 - 2025-11)

• Provided academic support to learners
• Assisted students with subject understanding and coursework
• Supported positive learning habits

Builder Assistant - Construction Industry

(2022-02 - 2023-01)

• Assisted artisans with general tasks on-site
• Performed physical labor and ensured site cleanliness and safety

Cleaner - Cleaning Company, Cape Town - Cape Town

(2023 - 2023)

• Temporary role during city events and functions
• Maintained high cleanliness standards in public and private venues

Grade 12 - Bonteheuwel High School (2024)