Abigail Dikeni

Second in Charge (2IC) - Administrative Officer 3 (A03)

Cape Town, City of Cape TownMember since January 12, 2026

Motor Vehicle Registration and LicensingCash ManagementSAP SystemCashiering

About

I'm applying for the above-mentioned post and believe that I am the best candidate for the job. I've performed 2IC duties in the absence of my supervisor in various satellite MVR departments for the City. I'm extremely hard working and have the ability to learn new skills in a short time period and work well under pressure. I'm determined to succeed in whatever task that lies ahead.

The Motor Vehicle

Registration department will gain a valuable person who has a keen interest in developing herself, by taking on more responsibilities and take the department to greater heights.

Experience

Second in Charge (2IC) - Administrative Officer 3 (A03) - City of Cape Town - Cape Town

(2015 - 2025)

Assisted the Supervisor in a Second in Charge (2IC) function relating to the registering and licensing of motor vehicles and ensuring that all revenue received is correctly receipted, balanced and deposit.

Managing and reviewing the work of staff involved in the operations of all satellite offices
Compiling financial reports (PA28)
Checking the parked journal for correctness
Identifying and processing refunds to external as well as internal customer on the SAP system
Identifying and finalizing all bank charges timeously
Compiling and processing financial adjustments
Ensuring maximum staff availability on a daily basis
Maintaining and safe-keeping the necessary stock, stationery and face value document requirements
Checking of all motor vehicle registration and licensing transactions and documentation performed on the e-National Traffic Information System (eNaTIS) according to laid down legislation
Logging and maintaining all defective aNaTIS equipment
Liaising with external stake holders (SAPS-Theft Unit, Motor Dealers, PGWC, Bank, Customs, SARS, and Home-affairs)
Dealing with more complex and problematic customers and queries
Insuring that the correct cash up procedures and followed and that all monies are deposited timeously
Ensuring that the Cash Management Policy is adhered to
Investigating all amount not deposited
Ensuring that all surpluses are correctly recorded and dealt with

Correspondence Officer - City of Cape Town - Cape Town

(2019 - 2025)

Administrative Officer 1 (AO1) - Civic Dealers - City of Cape Town - Cape Town

(2015 - 2019)

Control and Balancing Officer - City of Cape Town - Cape Town

(2014 - 2015)

Checking financial reports (PA28) for correctness
Concluding the weekly payment to Provincial Government of the Western Cape (PGWC) (+/- R 8 000 000.00)
Reconciling various GL Accounts, i.e. Income, Clearing, Contract accounts
Creating and managing contract accounts for all bulk payments (Fleet Support Services, Avis, and various Motor Dealers)
Checking all rectification and cancellations of Registration and license fee for correctness
Investigating all bank found surpluses and shortages
Ensuring that VAT is correctly calculated and allocated

Administrative Officer 1 (AO1) - Pinelands - City of Cape Town - Pinelands

(2013 - 2014)

Administrative Officer 1 (AO1) - AVTS - City of Cape Town - Cape Town

(2011 - 2012)

Administrative Officer 1 (AO1) - Stand MVR - City of Cape Town - Cape Town

(2010 - 2010)

Tuesday and Thursday

Administrative Officer 1 (AO1) - Khayelitsha - City of Cape Town - Khayelitsha

(2010 - 2010)

Administrative Officer 1 (AO1) - Pinelands - City of Cape Town - Pinelands

(2009 - 2009)

Administrative Officer 1 (AO1) - Fezeka MVR - City of Cape Town - Cape Town

(2008 - 2008)

Administrative Officer 1 (AO1) - City of Cape Town - Cape Town

(2008 - 2014)

Ensuring maximum staff availability on a daily basis
Maintaining and safe-keeping the necessary stock, stationery and face value document requirements
Checking of all motor vehicle registration and licensing transactions performed on the eNational Traffic Information System (eNaTIS), according to laid down legislation
Logging and maintaining all defective eNaTIS equipment
Liaising with external stake holders (SAPS-Theft units, Motor Dealers, PGWC, Banks, Customs, SARS, Home-affairs)
Dealing with more complex and problematic customers and queries
Issuing of and responsible for the office cash float
Ensuring that the correct cash-up procedures are followed and that all monies are deposited timeously
Ensuring that the Cash Management Policy is adhered to
Investigating all amount not deposited

Clerk 1 - City of Cape Town - Cape Town

(2005 - 2007)

Performed daily cashiering duties on and off the counter and Dealers cashier throughout the City of Cape Town.

Assessing and processing documents according to Road Traffic Act
Ensuring that appropriate application form are completed
Scrutinize documentation for correctness as applied by laid down regulations
Real time capturing of the correct information
Liaising with the motoring public directly as well as telephonically
Capturing of documents and collection of revenue
Ensuring that the correct information is captured on eNaTIS
Ensuring that all applications are indexed and sorted according to laid down procedures
Ensuring that the correct monies are tendered according to the specific transactions

Clerk 1 - Civic Dealers (Supporting Junior Staff) - City of Cape Town - Cape Town

(2006 - 2007)

Continued cashiering function at Civic dealers and assisted the AO1's and AO3's in terms of supporting junior staff and standing in for the AO1 in their absence.