Cashier at Shoprite Checkers Pretoria (2017-09 – 2019-10)
- Provided personalized customer service by assisting with product selection and explaining store promotions, enhancing customer satisfaction and loyalty
- Supported store operations by collaborating with team members to manage inventory and maintain a clean, organized checkout area
- Handled multiple payment methods securely minimizing discrepancies and potential lossers.
- Adapted quickly to new technologies implemented at POS system ensuring seamless transition periods for both staff and customers.
- Maintained accurate cash handling and daily reconciliation to ensure financial integrity and minimize discrepancies.
- Built relationship with customers to encourage repeat business and enhance customer loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean and well-stocked store environment.
- Counted money in cash drawers at the beginning and end of shifts to maintain cash accuracy and prevent errors.
- Assisted customers with inquiries and provided exceptional serve, resulting in positive shopper feedback.
- Answered questions about store policies and addresses customer concerns to ensure a smooth checkout experience.
- Worked flexible schedules and extra shifts to support store needs during high traffic periods.
- Maintained knowledge of current promotions, discounts, and store policies to provide accurate information to customers.
- Resolved customer complaints swiftly and professionally to maintain customer satisfaction levels.
- Processed a high volume of transactions accurately and efficiently during peak hours.
- Conducted end-of-day cash reconciliation and prepare bank deposits to ensure financial accountability.
Cleaner and Dishwasher at Adelaars Restaurant & Venue, Wonderboom Pretoria (2025-01 – Present)
- Maintained a clean, organized, and dry dish station and floor throughout the shift to ensure a safe working environment.
- Emptied bins and broke down boxes to maintain cleanliness and in the work area.
- Cleaned cutlery, plates, pots, and glasses manually to guaranteed cleanliness and readiness for use.
- Sorted and stored cleaned items in the designated areas to ensure a consistent supply for the house and kitchen staff.
- Assisted customers by providing information about the restaurant and directions to the restrooms, enhancing customer's service experience.
- Utilized proper cleaning techniques and chemical usage to ensure compliance with health and safety standards.
- Coordinated with kitchen staff to manage dishwashing needs during peak hours, maintaining efficiency and cleanliness.
- Reported maintenance issues and safety hazards promptly to supervisor contributing to a safe working environment.
- Managed inventory of cleaning supplies to ensure uninterrupted kitchen operations
- Collaborated with kitchen and service staff to streamline dishwash processes during busy periods.
- Adhered to health and safety protocols to minimize risk and main work environment.
- Maintained detailed logs of dishwashing and cleaning activities to compliance with health inspection standards.
- Collaborated with kitchen and wait staff to prioritize and manage cleaning task during high- volume service periods.
Assistant Data Capture and Receptionist at Automotive Mass Production, Johannesburg Alrode (2011-05 – 2014-08)
- Organized and maintained accurate digital and physical files, supporting efficient data retrieval and record-keeping.
- Entered, verified and corrected data in company databases to ensure high accuracy and prevent data duplication.
- Provided administrative support by handling photocopy, scan, faxing and filing documents to improve office workflow.
- Assisted in scheduling appointment and managing calendars to optimize time management for staff and clients.
- Assisted customers at the reception desk by providing accurate information and directing them to appropriate department, enhancing overall customer service.
- Maintained updated and organized records of client and visitors information to support efficient data retrieval and office operations.
- Handled incoming calls and messages promptly, ensuring seamless communication flow and supporting team coordination in a busy office environment.
- Assisted in capturing and verify data accurately to support organizational record-keeping and reporting requirements.
- Managed reception duties including welcoming visitors and providing support to ensure seamless daily office operations.
- Collaborated with team members to maintain electronic and physical filing system, improving data accessibility and retrieval.
- Maintained organized records of customers' orders and transactions to ensure smooth and accurate data capture for business operations.
- Maintain confidentiality of sensitive information while handling and company data, upholding company data, upholding privacy standard
