Afika Mtshabe

I am a motivated and detail-oriented Administration professional with over 6 years of combined experience in administration, logistics coordination, social facilitation, and data management. During my time at Pira Projects, I served as an Administration Clerk, where I managed correspondence, filing systems, personnel records, and financial documents to ensure efficient office operations. My role involved maintaining accurate data records, preparing reports, coordinating travel and meetings, and supporting management with day-to-day administrative functions.

I have developed strong skills in record management, communication, problem-solving, and organizational planning, with a proven ability to work under pressure while maintaining accuracy and confidentiality. My previous experience in logistics and community development has further strengthened my ability to coordinate activities, liaise effectively with stakeholders, and deliver results that support smooth organizational performance.

Logistics Coordinator at OR Tambo District Municipality (2020-04 – 2023-04)

• Organizing shipments, deliveries, and transportation routes to ensure goods reach destinations on time.
• Monitoring stock levels, tracking shipments, and ensuring proper storage and distribution of goods.
• Coordinating customer orders, preparing shipping documents, and arranging transportation.
• Preparing invoices, shipping documents, customs paperwork, and maintaining accurate records.
• Handling delays, damaged goods, or transport issues by finding quick and effective solutions.
• Negotiating with transport companies, monitoring expenses, and ensuring cost-effective logistics solutions.

Social Facilitator at Vumayo Development Services (2014-06 – 2017-02)

• Community Engagement – Building relationships with community members, stakeholders, and organizations to promote participation.
• Facilitation of Programs – Leading workshops, training sessions, and group discussions to address social issues and promote development.
• Awareness Campaigns – Educating communities on social issues such as health, education, gender equality, or employment.

Administration Clerk at Pira Project (2014-05 – 2017-09)

• Managing correspondence, filing systems, databases, and document registers to ensure accurate record-keeping and easy retrieval of information.
• Handling routine enquiries and ensuring professional and timely communication with internal and external stakeholders.
• Maintaining personnel records, including leave and attendance registers, and processing related documentation accurately.
• Coordinating travel and accommodation arrangements for staff and ensuring proper authorization and documentation.
• Providing financial administration support by capturing and updating expenditure records, processing petty cash transactions, verifying travel and subsistence claims, and managing telephone accounts.
• Assisting with maintenance administration by preparing and processing documentation related to maintenance requests and keeping accurate records for accountability and audit purposes.
• Supervising and guiding junior staff through task allocation, performance monitoring, and on-the-job training to enhance efficiency.
• Ensuring compliance with records management and archival procedures to maintain audit-ready systems and safeguard organizational data integrity.

Receptionist at Evapure Beverages (2026-01 – Present)

• Welcome guests and clients politely when they arrive.
• Answer calls, take messages, and transfer calls to the correct person.
• Schedule and confirm meetings or appointments.
• Receive, send, and respond to emails or messages when needed.
• Organize documents, files, and records.
• Guide visitors to the correct office or person.
• Accept parcels, mail, and deliveries for the office.

Grade 12 – Eastwood Senior Secondary School (2008)

Diploma in Public Relations Management – Walter Sisulu University (2014)