Afika Somwahla

Dedicated and detail-oriented administrative professional with qualifications in Business Administration and Industrial Management, supported by experience in administration, client services, records management, reporting, and financial documentation processing. Experienced in handling customer enquiries, maintaining accurate records, managing confidential information, and supporting operational processes in high-pressure environments. Strong ability to communicate professionally with clients and colleagues, resolve queries effectively, and work independently while maintaining high levels of accuracy and service delivery.

Proficient in Microsoft Office and administrative systems, with a strong understanding of customer service, data processing, filing, reporting, and office coordination.

Analyst - MSCI

(2022-07 - 2026-01)

Reason for Leaving: Company relocation and operational restructuring.

• Processed and organised financial documentation accurately and efficiently.
• Performed data capturing, indexing, filing, and uploading of documentation.
• Assisted with audits and quality control checks to ensure data accuracy.
• Managed administrative processes and maintained confidential records.
• Coordinated meetings, schedules, and communication with internal teams and clients.
• Provided administrative support in fast-paced operational environments.
• Maintained accurate digital filing and document archiving systems.
• Worked independently while meeting strict deadlines and service standards.

Intern: Client Services - CETA

(2021-06 - 2022-07)

Reason for Leaving: Internship contract completed successfully.

• Assisted clients with enquiries and administrative support.
• Maintained office records, files, and correspondence.
• Supported report preparation and data collection processes.
• Assisted with audit preparation and departmental administration.
• Prepared meeting agendas and captured minutes.
• Provided customer service and handled daily office operations.
• Supported supervisors and management with administrative tasks.

BTech - Industrial Management - Walter Sisulu University (2018)

Diploma - Business Administration & Management - Walter Sisulu University (2017)

Grade 12 - Msobomvu Senior Secondary School (2014)