Akhona Caga

Highly motivated and hardworking professional with experience in customer service, administration, quality control, and team coordination. Experienced in working in fast-paced environments, handling customer enquiries, maintaining quality standards, and supporting daily operations. Strong communication and problem-solving abilities with excellent teamwork and leadership skills.

Currently completing a Diploma in Public Relations at UNISA while gaining practical industry experience. Computer literate, organised, and committed to delivering professional service.

Lab Assistant, Quality Control - Yarntex Pty Ltd/Saprotex International

(2020-01)

• Conduct quality inspections, assist Quality Assurance management, identify product issues, maintain accurate records, and communicate production standards effectively
• Developed strong leadership, problem-solving, administration, teamwork skills in a manufacturing environment

Teacher assistant - Sweet little bears and baby unit

(2015-01 - 2019-12)

• Assisted with daily school operations, communicated professionally with parents and staff, maintained a safe learning environment, and demonstrated responsibility, teamwork, and organisational skills

Customer Service Representative - KFC

(2013-01 - 2014-12)

• Provided excellent customer service in a fast-paced environment, handled cash transactions, assisted with food preparation, and worked effectively within a team during busy periods

Diploma - Public Relations - UNISA

Grade 12 - High School (2008-12)