Customer Service / Call Center Agent.
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Personable Call Center Agent with 2 years' experience in providing customers with premium assistance over the phone on company products to ensure full satisfaction. Maintained a satisfaction rate of 98% from all customers attended to by refining skills and knowledge of products and services.
Being responsible for facilitating client communication, distributing requests to others and answering questions. This allowed me to assist our clients and learn more about a variety of departments.
Public Administration & Management.
