Alice Mwendera

Qualified and experienced administrator. Am a highly motivated, dedicated and hardworking person. Very driven, passionate, resourceful and committed. I have a very strong sense of responsibility and duty. Providing best services is my number one priority. I always organize my tasks and duties so that I do not have to work under pressure. And wherever necessary, I always go above and beyond to ensure goals and tasks are completed on time.

HR Assistant at Blue Basket (2024-11 – 2025-09)

• Assist with day to day operations of the HR office functions and duties
• Provide clerical and administrative support to HR manager
• Compile and update employee records (hard and soft copies)
• Assist in payroll preparation by providing relevant data such as absences and leaves
• Properly handle complaints and grievance procedures
• Coordinate communication with candidates and schedule interviews

Office Admin at Blue Basket (2024-11 – 2025-09)

• Providing customer service to clients and visitors making them feel welcome and directing them to the right contacts
• Answering phone calls, emails, and managing correspondence
• Coordinating office activities to ensure efficiency and compliance with company policies
• Organizing meetings and appointments for staff and management
• Record Keeping and File Management; Updating databases and records for personnel, financial, and operational data
• Ordering and tracking office supplies to ensure well-stocked workplaces

Cashier at Dogbox Store (2016-10 – 2024-02)

• Greet customers when entering or leaving the store
• Resolve customer complaints, guide them and provide relevant information
• Maintain orderly and clean checkout areas
• Receive payment by debits or credit cards or cash and issue receipts and change due to customers
• Consolidation all transaction, comparing payments received with total sales

Certificate in Office Administration & End User Computing – Skillwise Computer Centre (2025-11)

Grade 12 – Pact Private Secondary School (2014)