Office / Brand Manager | HR Administrator | Recruitment Support at NOZIPHO CONSTRUCTION PTY LTD (2018-02 – 2022-03)
- Supported full-cycle recruitment for site and admin staff in fast-paced construction environment: sourced, screened 50+ CVs monthly, scheduled interviews via Zoom/phone, and maintained Excel/ATS candidate pipeline tracking
- Managed HR administration and HRIS compliance including employee records, leave tracking, onboarding documentation, and statutory filing for 100+ construction and office employees
- Improved site operations by implementing daily briefings using flipcharts to align field teams on duties, client briefs, and job cards. This increased communication consistency and reduced project delays through proactive stakeholder management
- Produced weekly HR reports for MD covering attendance, payroll tracking, and site HR compliance inspections using Excel
Senior Recruitment Consultant | Office Administrator at JM BUSINESS MANAGEMENT (2013-01 – 2017-12)
- Led full-cycle recruitment for SME clients: sourced and screened 200+ CVs monthly via job boards and ATS. Shortlisted candidates and coordinated interviews via phone/Zoom
- Optimized recruitment process using ATS/Excel tracking to reduce time-to-hire for client vacancies, contributing to R480K+ in successful placements over 4 years
- Consulted with MDs and HR Managers to define job specs, advise on talent strategy, and manage candidate experience from application to offer in SaaS-style client environment
- Maintained data integrity in recruitment databases and produced monthly reporting on pipeline and placement metrics
Assistant HR Manager at MENS CLINIC INTERNATIONAL (2012-03 – 2012-11)
20+ Staff
- Managed full-cycle recruitment, selection and placement of doctors, nurses, and admin staff. Coordinated interviews and onboarding
- Handled employee files, leave tracking, contracts, and disciplinary records ensuring compliance with labour legislation
- Compiled monthly HR reports, attendance registers, and payroll data for head office using Excel
HR Manager | Office Manager at NONGOGO, NUKU INC (2009-09 – 2011-12)
26 Staff
- Built HR department from ground up for law firm: developed Code of Conduct, Policies, Employee Handbook, and appointment letters
- Improved BBBEE rating from Level 4 to Level 1 within 2 years through strategic HR planning and compliance initiatives
- Managed HR for attorneys, conveyancing, finance, and billing teams. Implemented sick leave control policy
HR Development Practitioner at NINHAM SHAND CONSULTING ENGINEERS AND SCIENTISTS (2008-09 – 2009-08)
580 Staff
- Designed company-wide induction presentation covering all policies for 580 staff, improving onboarding consistency
- Created Excel reporting dashboards to track sick leave, disciplinary cases, staff movements, and salary changes
- Streamlined communication between Finance and HR, reducing payroll errors and improving response times
- Managed onboarding for engineering and scientific staff and monitored performance review completion
Senior HR Generalist at THE WESTIN GRAND ARABELLA SHERATON HOTEL (2008-05 – 2008-09)
5 Month Contract | 500 Staff
- Executed full-cycle recruitment for 483-room hotel including 5 restaurants, 5 bars, and 14 function rooms
- Acted as interim HR Manager for 3 weeks, handling workplace discipline and employee wellbeing cases
- Stood in as Training Officer and was offered Training Manager role before brand restructure
HR Manager at UNITED VARNISH AND PRINT FINISHING (2005-04 – 2008-04)
250 Staff
- Chaired disciplinary enquiries and represented company at CCMA. Trained managers on labour law and IR procedures
- Managed payroll and statutory payments for group of 8 companies. Trained staff on payroll processes
- Drove internal career succession by promoting factory staff into office roles
HR Manager at PARTNERS HAIR DESIGN (2004-06 – 2005-02)
9 Month Contract | 100 Staff
- Trained head management on Industrial Relations, HR practices, communication and etiquette for salon operations
- Developed HR policies and training for hairdressers servicing general public and ETV presenters
HR Manager at SUN CITY RESORT (2000-06 – 2004-05)
700 Staff
- Managed HR for the Auxiliary Unit, the largest unit on resort with 700 staff including seasonal fixed-term workers for peak tourism Oct-Feb, in line with Sun International policies
- Acted as HR Manager for Cascades for 1 month during manager's leave, and oversaw HR administration across Auxiliary, Sun City Hotel, Cabanas, Cascades and Palace of the Lost City properties
- Coordinated induction, training, and exit processes
- Developed and delivered Performance Management training via PowerPoint for new management and staff
- Handled employee relations, grievances, disciplinary procedures, CCMA processes, and union liaison
- Ensured compliance with BBBEE, Employment Equity, and Labour Law. Generated HR reports and training data in Excel
HR & Training Officer at AMBASSADOR BY THE SEA (1999-10 – 2000-05)
100 Staff
- Introduced policies that reduced credit card fraud and improved night audit operations
- Designed and delivered basic computer and English communication training for staff to improve guest service and POS system proficiency
- Launched Employee of the Month program and attended wage negotiations with General Manager to implement HR policies for all hotel staff
HR Assistant to HR Director / Legal Advisor at READERS DIGEST SA (1998-03 – 1999-08)
200 Staff
- Initiated and chaired Workers Forum
- Managed expatriate paperwork and immigration processes
- Designed and presented company induction programme. Launched internal newsletter to improve staff communication
- Processed payroll for Marketing, Finance, Publishing, and Creative departments
Senior HR Officer at ORIENT EXPRESS MOUNT NELSON HOTEL (1989-06 – 1997-02)
9 Years | 500-700 Staff
- Acted as HR Manager when HR Manager resigned, managing full HR function
- Progressed from General Secretary to Senior HR Officer
- Managed HR for 500-700 staff including seasonal fixed-term workers for peak tourism Oct-Feb each year
- Oversaw full-cycle recruitment, training, induction, discipline, exit interviews, and absenteeism liability for the unit
- Assigned and mentored hotel trainees and managed team of 5 HR and Payroll staff
- Designed induction program still in use today. Proposed and implemented change from manual payroll to VIP Payroll
- Recognized as fastest touch typist and appointed to administer typing of all Standard Operating Procedures and kitchen/chef manuals including menus and beverage lists for 5 restaurants and 3 bars
Data Capturer at SURVEYOR GENERAL OFFICE (1987-12 – 1989-05)
350+ Staff
- Digitized historical land/erven records with high accuracy, converting large-format registers into computer system
- Applied mathematical analysis to interpret erf measurements and land parcel data
- Ranked #1 in recruitment assessment out of 150+ applicants for 150 data capturing positions
