Aliyah Isaacs

Results-driven administrative professional with over five years of experience supporting healthcare, government and retail operations. Experienced in reception management, executive support, customer service, procurement administration, records management, billing processes, medical aid authorisations and stakeholder communication. Recognised for professionalism, accuracy, confidentiality and the ability to manage multiple priorities in fast-paced environments while delivering exceptional service.

Trauma Admissions Clerk / Trauma Receptionist - Melomed Gatesville

(2024-03 - 2026-05)

• Managed patient admissions, registrations and accurate data capturing.
• Provided professional front-office and reception support in a high-pressure trauma environment.
• Processed billing transactions, payments and medical aid authorisations.
• Liaised with patients, medical professionals and external stakeholders to ensure efficient service delivery.

Supply Chain Management Intern / Buyer's Assistant - Groote Schuur Hospital

(2022-08 - 2023-07)

• Supported procurement and supply chain processes using SYSPRO.
• Maintained supplier records, compliance documentation and procurement files.
• Prepared reports, administrative documentation and committee meeting support materials.
• Assisted with purchasing activities and departmental administration.

Flexi-Sales Consultant - Truworths

(2020-02 - 2020-10)

• Delivered excellent customer service and sales support.
• Handled transactions, refunds, exchanges and customer queries.
• Maintained merchandising standards and supported store operations.

Personal Assistant - Department of Human Settlements

(2018 - 2019)

• Provided executive administrative support to management.
• Managed diaries, meetings, correspondence and reporting requirements.
• Assisted with procurement administration and document management.

Certificate - Management & IT Skills - Stellietech Computer School (2021)

Matric - Business Management - Rylands High School (2017)