Alude Thalande

Motivated entry-level professional with a proactive mindset and strong customer service and admin background. Quick to learn, detail-oriented, and experienced in office administration, customer support, and sales. Eager to contribute effectively to a dynamic team.

Admin Assistant at Sinac Group Pty Ltd (2026-02 – Present)

• Provide general office administration and clerical support
• Manage filing systems, data entry, and document preparation
• Assist with customer queries and internal coordination

Telesales Agent at Esscor Financial Solutions (2025-08 – 2026-01)

• Contacted prospective clients to present financial products and services
• Achieved monthly sales targets through persuasive communication
• Maintained accurate client records and follow-up schedules

Customer Service Agent at JetBlue Airlines (2025-04 – 2025-08)

• Assisted customers with booking queries, changes, and complaints
• Provided clear information on airline policies and procedures
• Ensured a positive customer experience in a fast-paced environment

Store Assistant at Going Under (2023-01 – 2023-12)

• Managed daily store operations and stock organization
• Assisted customers to ensure satisfaction and repeat business
• Handled point-of-sale transactions and cash reconciliation

Grade 12 in Matric Commerce – Nkwanca High School (2019)

Certificate in Computer Literacy – Silulo Ulutho Technologies (2023)