Amahle Kapela

Aspiring Human Resources Professional with practical experience in customer service, cash handling, and administrative support. Currently pursuing a qualification in Human Resources Management and eager to apply my knowledge in recruitment, employee relations, HR administration, and organizational development. A dependable, detail-oriented, and motivated individual with excellent communication, interpersonal, and problem-solving skills, committed to contributing to a dynamic Human Resources team while continuously developing professionally.

Sales Assistant & Cashier at Empact Company (2023-02 – Present)

• Process customer transactions efficiently and accurately.
• Maintain accurate cash drawers and balance daily transactions.
• Deliver exceptional customer service and promptly address customer inquiries.
• Collaborate with team members to improve workflow and service delivery.
• Assist in training new employees on cash-handling procedures.
• Ensure compliance with company cash-handling policies and procedures.
• Maintain a clean, organized, and customer-friendly checkout area.

Cashier at SPAR Tops (2022-01 – 2022-06)

• Operated cash registers and processed customer purchases efficiently.
• Verified age for restricted products in accordance with company policies.
• Assisted customers with product information and promotions.
• Maintained accurate cash balances and prepared end-of-shift reconciliations.
• Restocked merchandise and ensured shelves were neat and fully stocked.

National Senior Certificate – Department of Higher Education and Training (2015)

Human Resources Management N6 Certificate in Human Resources Management – Richfield College (2018 – 2021)