Amahle Lagatya

Proactive and highly organized operations professional with a strong track record in workflow coordination, digital systems utilization, and field readiness support. Experienced in managing asset tracking, tool inventory, and vehicle safety checklists within fast-paced engineering and customer service environments. Possesses a foundational background in travel and tourism alongside practical vehicle knowledge as a licensed Code 10 driver.

Highly adaptable to internal digital tools and equipped to optimize fleet coordination and driver schedules for African Eagle.

General Assistant - Fabricon Holdings - Durban, KZN

(2024-02 - 2025-01)

• Workshop & Crew Dispatch Support: Coordinated daily equipment, tool, and material readiness for engineering fabrication crews deploying to site projects, minimizing operational delays.
• Asset & Vehicle Tracking: Conducted routine pre-trip inspections, verified tool inventories, and monitored vehicle safety checklists for delivery teams to maintain strict safety compliance.
• Logistics Yard Optimization: Overhauled the layout and organization of the fabrication workshop yard, streamlining asset retrieval and improving daily workflow efficiency.

Customer Service Consultant (International Account) - CCI - Durban, KZN

(2025-02 - 2026-03)

• Digital Workflow Navigation: Handled high-volume account data and live workflows using complex internal CRM and digital tracking software with a high degree of speed and accuracy.
• Real-Time Problem Solving: Managed fast-moving client issues and logistical queries under pressure, consistently meeting strict daily performance metrics and service standards.
• Cross-Functional Coordination: Collaborated efficiently with supervisors and internal departments to escalate and resolve operational challenges seamlessly.

NCV Level 4 - Travel and Tourism - eThekwini TVET College