Information Technology
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Motivated IT professional with a Bachelor's Degree in Information Technology in Business Systems and a Higher Certificate in IT Support Services. Skilled in IT service desk support, system troubleshooting, virtualization, cloud fundamentals, and enterprise systems. Experienced in supporting users, managing data systems, and assisting IT teams with operational support. Seeking an opportunity to contribute as an IT Service Desk Analyst or Cloud Administrator.
Admin Clerk / Data Capturer at The Aurum Institute (2023-01 – Present)
Provided administrative and system support to internal teams, captured and maintained organizational data with high accuracy, assisted users with system issues and technical requests, worked with ERP and database systems for record management, and supported IT operations with troubleshooting and documentation.
Bachelor of Information Technology in Information Technology in Business Systems – Rosebank College
Higher Certificate in Information Technology Support Services – Rosebank College
