Amanda Coutinho

I am a dedicated professional with a passion for excellence in hospitality management and administration.

One of my strongest skills are combining meticulous attention to detail with a proactive approach for smooth and efficient operations.

I bring multitasking experience in fast-paced settings, a strong work ethic, organizational prowess, and a commitment to exceptional results.

I’m eager to contribute my skills and enthusiasm to a dynamic team in the hospitality or administrative sector.

• Hiring, training, and supervising lodge staff.
• Scheduling and managing employee shifts.
• Ensuring a high level of customer service and guest satisfaction.
• Handling guest inquiries, requests, and complaints.
• Managing room reservations and bookings.
• Budgeting and financial planning.
• Monitoring expenses and revenue.
• Overseeing the maintenance and cleanliness of lodge facilities.
• Coordinating repairs and renovations.
• Utilizing social media and other platforms for promotion.
• Organizing and coordinating events hosted at the lodge.
• Managing event logistics and guest arrangements.
• Managing lodge inventory and supplies.
• Ordering and restocking supplies as needed.

• Order Processing
• Invoicing and Billing
• Vendor Communication
• Bookkeeping
• Customer Communication
• Front Desk Management
• Filing and Organization
• Generating regular reports