Amanda Gcuku

I hold a Qualification in Travel and Tourism Operations with 10 years of working experience and a proven track record within the Travel industry. My background includes roles starting as a receptionist grew within the industry to Senior Corporate Travel Consultant, handling and arranging travel arrangement for corporates (including VIP and Executives). Currently arranging travel for Department of Home Affairs (Ministry and Deputy ministry office ), Department of Electricity and Energy (Ministry and deputy ministry), Nelson Mandela University Chancellor and Vice Chancellor, Nemisa board members e.t.c.

I am someone who sets goals and achieve them, I have proven track record of responsibilities, integrity and commitment to company objectives. I am comfortable working independently or as part of team, and firmly believe that your needs and my skills would be an excellent match. I excel in maintaining good client relationships to ensuring exceptional service, timely and cost-effective travel arrangements.

Senior VIP Travel Consultant - Atlantis Corporate Travel

(2024-08)

• Quote /book domestic, regional and international flights
• Quote /book accommodation, car rentals, shuttles -domestic, regional and international travel
• Quicktrav -land arrangement vouchers
• Creating traveller's profiles
• Ticket re-issue / revalidating domestic regional and international
• Understanding and checking ticketing fare rules
• Monthly client visit
• Provide Visa information and book visa appointments
• Travel Insurance, Airport parking
• VIP/Executive appointed Senior Travel Consultant
• Refund calculations for refund department
• Forex exchange
• Arrange excess luggage
• Airport lounges
• Paper trail-Admin
• Providing health protocols and visa information
• Understanding and adhering travel policies and procedures
• Ensuring corporates fares are utilised
• Online check in / pre-seating/ meal requests
• Checking Ques on daily basis
• Supplier trainings and workshops

Senior Travel Consultant - KTC Travel

(2021-09 - 2024-06)

• Quote / book international, regional and domestic travel arrangements
• Ticket re-issue / revalidating and refunds
• Understanding and checking ticketing fare rules
• Travel Insurance and airport parking
• Provide Visa information and book visa appointments
• Airport lounges
• Forex exchange
• Leisure travel booking
• Online check in and pre-seating
• Arrange excess luggage

Junior /Intermediate Travel Consultant - Sure Travel Norwood/ Santrav 2000C

(2013-12 - 2019-11)

• Reception /Admin Office support
• Domestic and regional flights, accommodation, shuttles and car rentals
• Assisting Senior Travel Consultants when required
• Client lease independently from 2015
• Refunds and re-issuing
• Quick-trav- land arrangement vouchers
• Supplier trainings and workshops
• Promoted to Senior Travel Consultant late Dec 2018

Qualification - Travel and Tourism Operations - Boston City Campus Randburg (2013 - 2013)

Matric - Ntlalo Senior Secondary High School (2009 - 2009)