Amanda Mkhize
Junior Manager | Tourism Guesthouse | Guest Services and Social Media
Hire this person
Send a job offer directly to this candidate
About
Energetic, friendly and well-presented tourism and hospitality professional with a BA in Tourism and English Literature and hands-on guest services experience at Elangeni and Maharani Hotel. Experienced in creating social media content and supporting office operations. Organised, communicative and comfortable working independently, with fluent isiZulu, English and Afrikaans for welcoming guests from diverse backgrounds.
CAREER OBJECTIVE To join Bentley on the Beach as Junior Manager, supporting the day-to-day running of the guesthouse, delivering exceptional guest experiences and helping grow occupancy and direct bookings through creative digital promotion, with the aim of growing long term with the business.
Experience
Front Desk and Guest Services - Elangeni and Maharani Hotel - Durban
- Welcomed guests and handled check-ins, check-outs and enquiries, creating a friendly and professional first impression.
- Resolved guest requests and concerns courteously, communicating in isiZulu, English or Afrikaans as needed.
- Used OPERA PMS for front desk tasks, building a base for managing bookings.
Office Administrator and Social Media Support - Shabadoo (Pty) Ltd - Johannesburg
- Created and posted social media content to support the company’s online presence.
- Provided office administration, including correspondence, filing and day-to-day support.
- Worked independently and organised multiple tasks to meet deadlines.
Education
BA - Tourism and English Literature - University of KwaZulu-Natal
Matric (National Senior Certificate) - Marburg Secondary School (2016)
