Amanda Mmango

Motivated, compassionate, and dedicated Social Worker registered with the SACSSP and currently pursuing a Master of Social Work degree at the University of the Western Cape. Experienced in medical social work, child protection, learner support, academic facilitation, and community-engaged practice. Skilled in psychosocial assessments, case management, counselling, advocacy, crisis intervention, group facilitation, programme coordination, and multidisciplinary collaboration, with a strong commitment to ethical practice, social justice, and person-centred service delivery.

Through experience in healthcare and child protection settings, has provided comprehensive psychosocial support to vulnerable individuals and families affected by chronic illness, TB, MDR-TB, HIV, cancer, mental health challenges, substance abuse, bereavement, poverty, family conflict, and treatment defaulting. Committed to delivering high-quality, compassionate social work services that contribute to improved patient outcomes and the objectives of the Department of Health.

Teaching Assistant / Tutor – Department of Social Work - University of the Western Cape (UWC) - Cape Town

(2026-02)

Facilitating weekly tutorials and supporting academic learning for 3rd-year Social Work students in modules SCW 312 – Child and Youth Well-being and SCW 313 – Family Well-being.

• Facilitating weekly tutorials and supporting academic learning for 3rd-year Social Work students.
• Assisting students with understanding content, assessments, and academic development. (Facilitate groups and individual consultations)
• Providing academic guidance, feedback, and support in applied social work practice modules.
• Supporting lecturers with module coordination and teaching preparation.
• Encouraging engagement, critical thinking, and professional development among students.

Social Work Intern – Medical Social Work - Gugulethu Day Hospital - Gugulethu

• Conducted psychosocial assessments and provided therapeutic interventions to vulnerable patients and families.
• Managed cases involving TB, MDR-TB, HIV, cancer, treatment defaulting, bereavement, substance abuse, mental health challenges, and suicidal ideation.
• Assisted with case management, including referrals, advocacy, discharge planning, and coordination of support services.
• Supported older persons experiencing chronic illness, abuse, and neglect, and assisted families with SASSA grant and Grant-in-Aid applications.
• Facilitated individual, group, and community-based psych education programmes focusing on medication adherence, substance abuse prevention, poverty, and health promotion.
• Participated in multidisciplinary team meetings and collaborated with healthcare professionals to provide holistic patient care.
• Maintained accurate case records, reports, and documentation in accordance with professional, ethical, and Department of Health standards.

Social Work Intern – Child Protection Services - Department of Social Development (DSD), Gugulethu - Gugulethu

• Participated in statutory child protection services in line with the Children's Act and DSD policies.
• Conducted intake, psychosocial and risk assessments under supervision.
• Assisted with case management including referrals, follow-ups, and statutory documentation.
• Conducted home visits to assess family safety, care, and support needs.
• Maintained detailed case notes and reports in accordance with ethical and legal requirements.
• Participated in case conferences, supervision, and multi-disciplinary engagements.

Student Administrative Assistant - University of the Western Cape - Cape Town

(2023 - 2025)

Provided administrative support to the Department of Social Work.

• Provided administrative support including filing, scheduling, and communication.
• Assisted lecturers and students with department-related tasks.
• Coordinated tutorials, workshops, and departmental activities.

Master of Social Work - Social Work - University of the Western Cape (UWC)

Bachelor of Social Work - Social Work - University of the Western Cape (UWC)