Amanda Tiwani

Highly motivated customer service representative with a passion for helping customers and a proven track record of achieving high satisfaction ratings. Skilled in handling customer inquiries, processing orders, and resolving complaints. Looking to join a dynamic team where I can contribute to improving customer experiences.

Debtors clerk at Lewis stores (2022-11-01 – Present)

Debtors clerk handling financial records and customer accounts

• Answering incoming calls
• Filing
• Collect Cash
• Data capturing
• Handle petty Cash and manual receipts
• Operate Office machines and switchboard
• Maintain accurate financial records
• Monitor accounts and incoming payments
• Ensure all banking receipts are filed
• Receive, verify, safeguard and record all Cash transaction
• Ensure all deadlines are adhered to
• Follow up on outstanding debts via phone, email, and written communication
• Prepare and send statements and invoices to customers
• Reconcile customer accounts and resolve any billing discrepancies
• Liaise with internal departments and customers regarding queries
• Assist in credit control and ensure timely collections

Admin clerk at Gordon high school (2020-02-01 – 2022-09-30)

Administrative clerk managing office operations and documentation

• Answering incoming calls
• File, store, sort and classify documents in a secure manner
• Receive visitors and direct them to the correct personnel
• Schedule appointments
• Sort and distribute incoming mail
• Maintain documents such as correspondence and attendance records

Cashier at Clicks group (2019-06-01 – 2020-01-31)

Cashier and customer assistant at retail pharmacy

• Customer assistant
• Scan items for sale
• Processing cash
• Balance Cash register
• Ensure accurate pricing of items
• Issue receipts and Assist with refunds
• Assist with online application

N6 in Management assistant – Boland college (2017)