Amy Hoorne

Results-driven Cleaning Site-Supervisor with experience managing daily operations, supervising staff, and handling administrative duties in fast paced environments. Skilled in maintaining high standards of hygiene, safety, and compliance. Strong leadership problem solving, and client liaison abilities, with a track record of improving operational efficiency and team performance. Proficient in Microsoft Office and HR management software to streamline operations and software.

Cleaning Site Supervisor at Advanced Cleaning Services (2025-09 – Present)

Supervised daily cleaning operations, ensuring hygiene, safety and compliance standards were met. Coordinated and managed teams, assigning tasks, monitoring performance and maintaining efficiency.

• Supervised daily cleaning operations, ensuring hygiene, safety and compliance standards were met
• Coordinated and managed teams, assigning tasks, monitoring performance and maintaining efficiency
• Oversaw stock equipment, and consumables to prevent shortages and operational delays
• Acted as Site Manager in the absence of management, handling client communication, reporting, full site operations
• Implemented process improvements that enhanced team productivity and reduced client complaints
• Utilized Microsoft Word, Excel, Outlook, and Labourlynx for reporting, scheduling, and HR administration

Hygiene Operator at Advanced Cleaning Services (2025-01 – 2025-09)

Performed routine and deep cleaning of facilities, including floors, restrooms, offices and communal areas. Operated cleaning machinery and equipment safely.

• Perform routine and deep cleaning of facilities, including floors, restrooms, offices and communal areas
• Operate cleaning machinery and equipment safely
• Use cleaning chemicals and disinfectants according to health and safety regulations
• Monitor and report Maintenance issues, hazards or damage to supervisors
• Ensure waste is properly segregated, disposed according to procedures
• Support supervisors in daily operational tasks including team coordination and quality checks

Crew Member at McDonald's (2025-09 – 2025-11)

Assisted with daily restaurant operations, including food preparation, customer service, and maintaining hygiene standards.

• Assisted with daily restaurant operations, including food preparation, customer service, and maintaining hygiene standards
• Worked efficiently in a fast-paced environment, following company procedures and safety guidelines
• Collaborated with team members to ensure smooth operations and timely service
• Maintained cleanliness and organization of work areas, contributing to safe and hygienic environment

Yes Learnership at GWK Farm Foods (2023-01 – 2023-12)

Performed packing, labelling and wrapping of products according to specified guidelines. Conducted daily weight checks on products to ensure accuracy.

• Perform Packing, labelling and wrapping of products according to specified guidelines
• Conduct daily weight checks on products to ensure accuracy
• Assisted in stock inventory procedures
• Applied health and safety training, ensuring safe operations compliance and hazard prevention

Teacher Assistant at Combined School Christiana (2021-11 – 2022-08)

Assisted with classroom management and teaching activities.

• Distribute question papers, worksheets, classwork books, and marked scripts to students
• Assist with teacher in managing student behaviour
• Set up classroom for teaching and learning activities
• Help during exams

National Senior Certificate – Christiana Combined School (2020)

Skills Certificate in Health and Safety – Oxbridge Academy (2024-04)

Skills Certificate in Health and Safety for Management – Oxbridge Academy (2025-07)