Anastacia Fransman

Dedicated HR professional with over two years of experience managing the full employee lifecycle, including recruitment, onboarding, and performance management. Possesses a strong understanding of labour legislation, HR administration, and payroll processes, with proven ability to maintain accurate HR records and support employee engagement initiatives. Eager to leverage expertise in HR systems and compliance to contribute to Freudenberg Performance Materials as an HR Generalist.

Human Resource Administrator - Mpact Operations

(2023-06)

• Spearheaded full-cycle recruitment processes, ensuring positive candidate experience and alignment with organizational culture for both administration and operational staff.
• Authored and disseminated job postings, conducted initial candidate screenings, orchestrated interview schedules, and maintained proactive communication with applicants to guarantee a professional and engaging experience.
• Maintained diligent tracking of the recruitment process lifecycle.
• Facilitated seamless transitions for new employees by managing comprehensive onboarding procedures.
• Endorsed the execution of training plans aligned with organisational development objectives.
• Partnered with line managers to enhance team engagement and refine communication strategies.
• Engaged proactively with employees to identify emergent trends in workforce dynamics.
• Advised managers and relevant stakeholders in achieving effective employee performance through clear guidance on performance improvement measures.
• Assisted in the execution of HR strategies to support departmental goals.
• Supported the monitoring of health and safety compliance.
• Co-led and coordinated employee engagement initiatives, bolstering culture-building efforts across operational teams.
• Contributed to Continuous Service Improvement (CSI) projects.
• Maintained disciplinary records with utmost confidentiality and actively tracked warning validity periods to ensure procedural adherence.
• Supported the presiding officer by organising case files, monitoring timelines, and preparing enquiry documentation bundles.
• Ensured strict adherence to company policies and labour relations legislation.
• Verified the Time & Attendance (Kronos) system weekly to confirm that employee hours were duly authorised by line managers.
• Generated various reports from Educos & Kronos, including overtime, leave, and employee information, as required.
• Submitted all payroll inputs to the Shared Services Centre (SSC).
• Reviewed and approved monthly payslips for accuracy.
• Maintained accurate and up-to-date HR records and documentation.
• Ensured the completion and authorised signatures of all required documentation at the operational level before submission to SSC/head office for final approval.
• Managed all departmental filing systems.
• Monitored and reported on Injury on Duty (IOD) incidents in accordance with legislative mandates.

Human Resource Graduate Programme - Crossroads Distributions (Pty) Ltd

(2021-06 - 2022-04)

• Orchestrated all statutory and in-house training, as well as external training coordination.
• Maintained the training matrix with up-to-date information.
• Supported the recruitment and selection process for new truck drivers.
• Organised and maintained personnel records for recruited drivers, ensuring driver file compliance with RTMS (Road Transport Management System) requirements.
• Served as the official minute-taker in formal disciplinary inquiries, ensuring highly accurate records of testimonies, evidence, and cross-examinations.

Short term Insurance Trainee Associate Adviser - Sanlam

(2020-03 - 2020-12)

• Generated leads and canvassed applications for short-term insurance financial products offered by various Product Providers.
• Provided advisory and intermediary services to clients.
• Assisted clients with the completion of various paperwork related to insurance policies with product providers.
• Managed and resolved client queries efficiently.
• Tracked outstanding payments on existing client insurance policies and initiated arrangements via email and telephone, reporting these to the head office of the respective product providers.

Credit Advisor Contact Centre Agent - Foschini Retail Group (Pty) Ltd

(2019-03 - 2019-12)

• Negotiated customer payoff deadlines to facilitate account resolution.
• Developed and proposed payment plans tailored to the severity of account arrears.
• Addressed customer inquiries and complaints regarding their accounts held with the company.
• Captured all client interactions accurately on the system at the conclusion of each call.

BCom Honours - Industrial Psychology - University of the Western Cape

BCom - Industrial Psychology and Management - University of the Western Cape

National Senior Certificate - Cape Academy of Mathematics Science and Technology