Anastacia Kroukamp

I am a dedicated and passionate professional with a proven ability to work effectively under tight schedules and deadlines. My hard-working nature is complemented by a great sense of humour, making me a positive and motivating presence in any team. With a strong background in customer service, I have honed my ability to communicate effectively and resolve issues promptly.

My experience includes working with different customers in challenging environments where I consistently deliver exceptional service. I am committed to building positive relationships with customers and contributing to the success of the team.

Frontline Cashier - PnP Steenberg Village - Steenberg Village

(2025-07 - 2026-03)

• Process customer transactions accurately using the point-of-sale (POS) system, including cash, card, and digital payments.
• Provide friendly and professional customer service, addressing inquiries and resolving minor issues.
• Scan and bag items efficiently, ensuring proper handling of fragile and perishable goods.
• Maintain a clean and organized checkout area, including counters and payment terminals.
• Monitor and restock impulse-buy items near the register, such as snacks and batteries.

General Shop Assistant - Checkers

(2019-01 - 2019-07)

• Customer Service: Assisting customers with their inquiries, helping them find products and providing recommendations based on their needs.
• Stock Distribution via Checkers 60sixty Online shopping: Receive orders online, distribute and arrange orders in line with the 60sixty online shopping service to deliver groceries within 60 minutes.
• Cleaning and Maintenance: Keeping the store clean and tidy, including sweeping floors, dusting shelves, and ensuring the overall appearance of the store is inviting.
• Handling Complaints: Addressing customer complaints and resolving issues in a professional and courteous manner.

Free-Lance Hair Stylist - Self-Employed

(2025)

• Self-Employed Hair Stylist: Working as a self-employed hairdresser since 2018, providing various hair styling services such as cuts, colouring, and styling. This role involves managing a small client base, offering personalized consultations, and staying updated with the latest trends and techniques to ensure client satisfaction.
• Hairdresser Training at Salon: Completed training at local hair salon, where I received training on providing various hair styles, special treatments and cuts. Whilst receiving training the role required me to maintaining a high level of customer service and ensuring a positive client experience.