Operations Manager
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I am a mature self charismatic, self confident person who has passion and drive to perform my duties and tasks diligently and ensure my goals and targets are aligned with vision of dedication, passion and professionalism. I have 23 years exposure to the aviation industry. My key to my success has been my refined interpersonal and communication skills in fostering solid relationships with both customers and staff.
I adhere to service excellence whilst multitasking under pressure. I am equally well organized enabling myself to complete any given tasks timeously, i thrive in a fast paced customer centric environment that requires me to be creative and think on my feet. My strengths are my willingness to work and be safe critical.
My biggest strengths is my interpersonal skills and coaching ability to effectively engage with people across different cultures and backgrounds to effectively achieve the team's targets and remain motivated.
I am a mature , charismatic and ambitious candidate with 23 years exposure to the aviation industry. I pride myself on my ability to remain calm and handle stressful situations with high efficiency.
My key to success has been my refined interpersonal and communication skills in fostering solid relationships with both customers and staff. Often dealing with complex customer queries, I have acquired competency in conflict resolution and furthered my people skills by effectively handling customer issues on a daily basis.
Adhering to service excellence whilst multitasking under pressure, I am equally well organized, enabling myself to complete any given task timeously. I thrive in a fast paced customer centric environment that requires me to be creative and think on my feet.
Business Management and Accounting Diploma.
Supervisory skills in the work place Certificate.
First Aid Training Certificate.
Dangerous Goods Category 10.
Courses on line currently doing with Stanford.
Introduction to process improvements.
Information systems and business processes.
Managerial economics analysis and optimization.
Introduction to supply chain demand and logistics.
