Strategic Distributor Specialist - Coca Cola Beverage South Africa - Ladysmith
(2026-03)
- Attained annual volume and revenue targets for Strategic Distributors through innovative channel execution strategies.
- Formulated and managed collaborative customer plans aligned with the Annual Business Plan to drive sustainable growth.
- Delivered precise sales forecasting and demand planning by conducting regular performance reviews with distributors.
- Championed operational excellence by ensuring On-Time-In-Full deliveries, optimal truck turnaround times, and efficient order management practices.
- Oversaw credit limits, payment adherence, and financial compliance, safeguarding revenue and minimising risk.
- Executed promotional campaigns, new product listings, and brand initiatives to elevate market share and category value.
- Ensured compliance with legal, health, safety, and quality standards, including effective stock management and FIFO practices.
- Led the implementation of strategic initiatives, such as cashless solutions, to enhance distributor capability and service levels.
Local Distribution Partner Manager - Coca Cola Beverages South Africa - Ladysmith
(2022-11 - 2025-09)
- Accountable for establishing Local Distribution Partners and Local Distributors aligned with district targets.
- Monitored and controlled daily shortages as per company policies, striving for zero settlement by Local Distribution Partners.
- Prepared and delivered Model Stock for Local Distribution Partners while managing the replenishment process to ensure full and timely deliveries.
- Guided and directed the output of Local Distribution Partners, identifying training needs and addressing performance gaps proficiently.
- Continually evaluated and adjusted actual performance against pre-set targets to enhance customer service levels.
- Optimised customer service within the team, ensuring timely and accurate stock deliveries.
- Successfully managed associates to achieve contractual obligations efficiently.
- Oversaw haulage activities in compliance with company policies to meet daily and weekly haulage plans.
- Managed financial performance metrics for LDPs and debtors accounts with CCBSA.
- Advised the District Manager on operational plans and performance metrics of all Local Distribution Partners.
- Ensured comprehensive implementation of legal, health, and governance control measures.
- Executed the LDP strategy and best practices consistently across all District Local Distribution Partners.
Local Distribution Partner Coordinator - Coca Cola Beverages South Africa - Gauteng North
(2021-06 - 2022-10)
- Applied fundamental financial knowledge relevant to the LDP context and the Local Distribution Partner Coordinator role.
- Communicated effectively with LDPs and internal stakeholders using a business-oriented approach aligned with Logistics strategy.
- Assisted in the efficient establishment of Local Distribution Partners (LDPs).
- Collaborated with Sales and the LDP Manager to strategically plan and maintain optimal stock levels per established LDP model stock rules and fleet mix.
- Utilised various LDP model stock rules to identify anomalies in orders, initiating corrective queries with each LDP to ensure data accuracy.
- Conducted physical stock checks at LDP depots based on anomalies or randomly to validate stock levels against posted data and model stock requirements.
- Coordinated daily stock level management effectively and efficiently.
- Identified challenges affecting stock management and deliveries, impacting LDP profitability, and offering actionable insights to LDP Owners.
- Provided constructive feedback to the LDP Manager on stock management issues necessitating follow-up actions.
- Monitored stock-taking processes to guarantee accurate stock-count data entry by LDPs daily and weekly.
- Assisted in determining stock gains and losses accurately relative to posted data.
- Coached LDPs on stock-taking processes while providing ongoing support.
- Updated the LDP Manager on stock-taking statuses within each LDP, specifying areas requiring further action.
- Supported monthly hard close stock counts through the reconciliation of stock, cash, and discounts in the system.
- Efficiently resolved financial book balancing discrepancies.
- Supplied relevant information to the LDP Manager for review and next steps related to monthly hard closes.
- Consistently monitored stock orders placed, planned, and delivered.
Local Distribution Partner Credit Coordinator - Coca Cola Beverages South Africa - Gauteng Region
(2019-02 - 2021-05)
- Oversaw the stock-taking process, ensuring accurate self-posting of stock-count data by the LDP in the system on a daily and weekly basis.
- Conducted thorough audits on Stock Management, Primary and Secondary Distribution, Route Settlement policies, procedures, and Daily Controls like ZSDRSTAT, VL10A, VL10B, ZIDSL, ZSDINTR, VL06O, ZSDOPSDSD3, VF04, VFX3, ZSDSS1.
- Monitored stock holdings (MB52) to maintain healthy accounts for LDPs and their customers (FBL5N).
- Identified performance challenges for LDPs and facilitated focused training sessions to comprehensively address these issues.
- Assisted LDPs with stock investigations to resolve discrepancies effectively.
- Provided training to LDP staff and coordinators on effective stock management principles, including Primary & Secondary Distribution principles and Warehousing techniques.
- Coached and supported LDP operations, significantly boosting productivity levels.
- Aided in Route Settlement Correction & POD processes for National Accounts effectively.
- Diligently monitored orders to ensure proper planning and delivery using CDBM for ETA Requests of a STO.
- Comprehended the implications of robberies and their impact on LDP.
- Analysed KPI Credit reports daily, weekly, and monthly to identify trends and overdue issues.
- Communicated findings from KPI analyses to the LDP Credit Manager, facilitating improvement discussions with LDP Owners.
- Engaged directly with LDPs on KPI report findings to assist in optimising their business processes.
- Guided LDP Owners on efficiently receiving and verifying PD invoices.
- Conducted comprehensive reconciliations and developed a solid understanding of shortages related to Route Settlement.
- Established an effective banking reconciliation process to ensure accuracy consistently.
- Interpreted financial statements and entries (FBL5N & ZFAGE) adeptly.
- Self-managed performance assessments against goals and KPIs, implementing corrective actions when necessary.
- Adhered steadfastly to applicable policies and procedures (Cookbooks).
- Modelled the desired ethical behaviour in all communications.
- Utilised problem-solving techniques to identify root causes, develop solutions, and resolve issues promptly and efficiently.
- Demonstrated resilience and the capacity to manage pressure while constructively resolving conflicts.
- Actively contributed positively in meetings and daily interactions with colleagues.
- Addressed conflicts amicably while considering all parties' viewpoints and collaboratively implementing effective solutions.
Local Distribution Partner Coordinator - Coca Cola Beverages South Africa - Border Kei District
(2017-05 - 2019-01)
- Applied knowledge of basic financial concepts relevant to LDPs and the role of Local Distribution Partner Coordinator (e.g., income statements).
- Communicated effectively with LDPs and internal customers through a business-oriented approach aligned with the Logistics strategy.
- Facilitated efficient administration regarding the establishment of Local Distribution Partners (LDPs).
- Collaborated with Sales and the LDP Manager to strategically plan and maintain optimal stock levels according to established LDP model stock protocols and fleet arrangements.
- Utilised various LDP model stock guidelines to identify order anomalies, initiating inquiries with each LDP to confirm data integrity.
- Conducted physical stock checks at LDP depots based on anomalies or randomly to verify stock levels against posted data and model stock specifications.
- Coordinated effective management of stock levels daily and efficiently.
- Identified challenges and issues adversely affecting stock management and deliveries impacting LDP profitability, offering actionable insights to LDP Owners.
- Provided feedback to the LDP Manager regarding stock management concerns requiring follow-up actions.
- Monitored the stock-taking process to ensure accurate stock-count data entry by LDPs on a daily and weekly basis.
- Assisted in assessing stock gains and losses relative to posted data accurately.
- Coached LDPs on the stock-taking process while extending ongoing support.
- Updated the LDP Manager on stock-taking statuses within each LDP, identifying areas needing further action.
- Supported monthly hard close stock counts by balancing stock, cash, and discounts in the system efficiently.
- Promptly addressed financial book balancing issues.
- Provided pertinent information to the LDP Manager for review and next steps concerning the monthly hard close.
- Monitored orders placed, planned, and delivered consistently, comparing planned deliveries with actual outcomes, identifying discrepancies in line with the LDP Owners.
- Conducted daily checks on banking activities, verifying deposits and payments while flagging discrepancies as required.
- Assisted the LDP by reviewing the order to cash process and pinpointed areas for enhancement.
- Reviewed KPI reports daily, weekly, and monthly, monitoring trends, and raising potential issues for further attention.
- Communicated KPI analyses to the LDP Manager to support discussions with LDP Owners relative to business improvements.
- Engaged directly with LDPs regarding issues highlighted in KPI reports, supporting LDPs in optimising their business practices and outcomes.
- Compiled LDP Performance Reports that highlighted focus areas in preparation for site visits by the LDP Manager.
- When suitable, discussed customer service excellence principles with LDPs to promote improved service standards.
- Proactively encouraged LDPs to adopt a customer-centric approach to meet customer expectations in alignment with agreements.
- Cultivated partnership relationships with LDPs to build credibility and trust while facilitating high levels of communication, collaborative problem-solving, and effective reputation management.
- Engaged constructively with colleagues during meetings and day-to-day interactions.
- Displayed respect for colleagues, shared responsibilities, and provided open and honest feedback in communications.
- Behaved consistently in alignment with company values, resolving disputes amicably through understanding all viewpoints and collaboratively implementing the best solutions.
Stock Clerk - ABI Phoenix - Durban, South Africa
(2015-11 - 2017-04)
- Coordinated Daily and Hard Close counts meticulously and efficiently.
- Managed stock age and quality in accordance with rotational standards effectively.
- Addressed unaccountable stock losses by reconciling Distribution, Inter Depot, Manufacturing, and internal stock movements competently.
- Generated and reported stock variances consistently to maintain overall accuracy.
- Posted variances daily to ensure records are current and correct.
- Verified inter-depot movements for accuracy in all records efficiently.
- Engaged effectively with the Warehouse on stock counting and control processes.
- Processed shipments for drivers promptly and efficiently.
- Executed closing cycles for RSC diligently.
SHE Rep - Coca Cola Beverages South Africa - Durban
(2016-12 - 2017-04)
- Advised management and responsible personnel on enhancing workplace safety and health measures effectively.
- Inspected workplace conditions, assessing machinery and operations for potential injury risks.
- Supported in conducting inspections regarding workplace safety and health matters.
- Investigated incidents, near misses, and dangerous occurrences, including occupational health risks occurring in the workplace.
- Assisted committees in assessing workplace compliance with safety regulations and measures effectively.
- Collected, analysed, and maintained statistics on workplace accidents, dangerous occurrences, and illnesses meticulously.
Site Controller - LDP - Eshowe
(2014-11 - 2015-09)
- Controlled effective inventory inflow and outflow in the warehouse consistently and efficiently.
- Raised purchase orders while proactively managing inventory flow to outlets effectively.
- Liaised with outlets to analyse sales and stock history, justifying order volumes accordingly.
- Placed orders and maintained optimal stock levels throughout operations consistently.
- Received, unpacked, and efficiently issued inventory from the warehouse to outlets.
- Verified inventory invoices against raised purchase orders to ensure shipment accuracy.
- Captured invoices into SAP while managing cash collection and allocation within the system effectively.
- Handled debtor administration, cash reconciliation, and bank reconciliation diligently.
- Coordinated communication among outlets, account managers, finance managers, and ISP back office efficiently.
- Oversaw scheduling, tracking, and reporting of daily activities, interfacing effectively with customers and staff members.
- Made timely decisions within a fast-paced environment, communicating information clearly while maintaining focus on quality control in daily logs and picking tasks.
Sales Consultant - Capitec Bank - Durban
(2007-10 - 2012-11)
- Performed relief duties in the absence of the Branch Manager efficiently.
- Drove operational and growth objectives amongst team members to maximise branch profitability consistently.
- Coached and motivated team members to achieve monthly targets proactively.
- Managed processes for opening and closing bank accounts precisely.
- Captured and updated client information meticulously to maintain data accuracy.
- Executed planning for pay dates using the NAEDO system with precision.
- Coordinated branch filing and administrative systems to enhance efficiency.
- Responded promptly to telephonic and face-to-face client enquiries to ensure high service levels.
- Handled monetary transactions, receipts, and prepared bank deposits accurately and effectively.
Switchboard Operator / Admin Clerk - FABS & Prop Gro Property Brokers - Richards bay
(2006-01 - 2006-09)
- Operated switchboard machinery effectively and proficiently, ensuring seamless communication.
- Collected and reconciled received cash with accuracy.
- Updated client information in the database systematically to ensure data integrity.
- Established and maintained an organised filing system for operational efficiency.
- Arranged meetings with high-risk clients to facilitate effective communication effectively.
- Managed the handover of problematic accounts to attorneys proficiently.
- Requested necessary stationery and materials for various departments efficiently.
