Andiswa Charmey

Quality Control Supervisor

Talent

Edenvale, GautengMember since June 18, 2026

rofessional Membership: Geological Society of South Africa (GSSA), in the Process of renewing. Core Skills: Quality Management: Expertise in quality control, assurance, and management, with a focus on ISO 9001 and 14001 standards. Process Improvement: Proven ability to analyze and improve processes, reducing waste and increasing efficiency. Project Management: Skilled in managing projects, including planning, execution, and monitoring. Skills in project management methodologies. Leadership, Supervision & Development: Experienced in leading teams, providing guidance, driving results, mentoring and coaching. Problem-Solving: Strong analytical and problem-solving skills, with a focus on root cause analysis and corrective action. Data Analysis: Proficient in data analysis, interpretation, and reporting, using tools like Minitab, Excel and WIMS (software) and statistical techniques. Technical Skills: Six Sigma Yellow Belt: Trained in Six Sigma DMAIC methodology, focusing on Voice of Customer, seven wastes, and process improvement. Lean Principles: Knowledge of Lean principles, including waste reduction, value stream mapping, and continuous improvement. ISO 9001:2015: Certified in ISO 9001: 2015, covering quality concepts, process approach, risk-based thinking, QMS governance, quality objectives, measurements, standardization, and quality risk management. (knowledge of ISO 45001 systems).

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About

My expertise in quality management systems, ISO 9001:2015, and Six Sigma Yellow Belt aligns with your requirements. I have a proven track record of reducing laboratories turnaround times, improving product quality, and ensuring regulatory compliance.

I am particularly drawn to this role because of the opportunity to work in a production-driven environment and contribute to the company's commitment to quality and customer satisfaction.

Experience

As Laboratory Group Leader at Vesuvius SA, Reduced laboratories turnaround times from 6 days to 3 days.

Led a team of 9 Quality Controllers to implement targeted initiatives, resulting in a measurable reduction in Not Right First Time and reject rates, enhancing overall product quality.

Implemented and ensured compliance with ISO 9001 and 14001 Quality

Management Systems across production and laboratory operations,

strengthening operational standards and environmental responsibility.

Applied advanced problem-solving methodologies such as 5 Whys and 8D to successfully reduce recycle and scrap rates, contributing to operational efficiency and cost savings.

Authored, updated and improved comprehensive Quality procedures, control plans, and Standard Working Instructions to enhance accuracy in productivity while ensuring adherence to SHE standards and quality controls with operational consistency and compliance.

Managed & Performed regular equipment calibration and maintenance schedules, ensuring uninterrupted laboratory functionality and reliable test results.

Conducted monthly safety audits and ergonomic assessments, significantly promoting workplace safety culture and compliance with health and safety regulations.

Conducted failure investigations at customer sites leading to root cause analysis and implementation of corrective actions to improve product reliability.

Managed and ensured conformance to all laboratory risk assessments andbest practices, maintaining compliance with SHE standards and enhancing safety culture.

Prepared and analysed fused beads of raw material and finished products using XRF, contributing to improved product quality and process control.

Compiled monthly quality performance reports for Quality, Technical and

Production leadership, facilitating data-driven decision-making and continuous improvement.

Developed, led and coordinated new product trials aligning with technical specifications and enhancing product quality and customer satisfaction.,

fostering innovation and improved market responsiveness.

Managed non-conformance and customer complaint resolution systems,

improving response times and reducing recurring issues.

Coordinated staff training and development, boosting team competency and laboratory operational efficiency.

Streamlined the non-conformance system and customer complaint analysis processes, resulting in a 20% improvement in issue resolution turnaround time.

Spearheaded the compilation and standardisation of product data sheets and mix sheet deviations, enhancing product traceability and quality control.

Optimised laboratory testing schedules and equipment maintenance protocols, achieving a 15% increase in testing efficiency and laboratory uptime.

Led a team of 6 laboratory staff to enhance sample preparation and testing processes, improving accuracy and productivity while adhering to SHE and quality standards.