Andrea Ellis-Bester

Experienced and disciplined corporate and hospitality receptionist and office admin lady, dedicated to delivering excellent customer service. Committed to efficiency and streamlining work procedures through personalized integrity and kindness in every interaction.

Receptionist/Office Admin & Course Coordinator at Asisa Academy (2025-01 – 2025-08)

Joined as an Office Administrator and was promoted to Course Coordinator 3.5 months later in April 2025

• Course Coordinator for all Short Courses at ASISA Academy
• Facilitating of all Online and Face to Face Short Courses with as many as 5 courses all running at once, all admin involved
• Coordinator of all Logistics with regards to courses including venue arrangements, flights, and transportation with the travel agent, booking accommodation with B&B's for delegates and presenters
• Assisting with emailing and calling establishments for quotes to secure venues for courses and conferences
• Assisting with Catering needs and special requirements for delegates and presenters
• Printing out name cards for delegates and presenters
• Action all office related Health and Safety need requirements, ie, booking yearly audits and conducting monthly inspections
• Make sure all catering needs are ordered/met for any meeting that the CEO has inhouse
• Make sure Office supplies, ie. Milk, Tea, Coffee, Sugar and stationary as needed are replenished
• Book any work that needs to be done in the office, ie. repairs or carpet Fumigation
• Making sure access tags are programmed for any new persons ie. Presenters or employees

Receptionist and Office Assistant at Cape Importers (2023-08 – 2024-05)

Employed as a Receptionist and Office Assistant at The Cape Importers. Left Due to Company going through Retrenchment process

• Answering all Phones calls
• Working as a PA to the MD as needed
• Making securing import bookings for samples brought over from suppliers in Turkey, India, China etc.
• Working with and assisting the Creditors Manager with her accounts
• Ordering in office supplies for the warehouse and offices in Jhb and Cape Town
• Sourcing quotes for various building needs like repairs to warehouse generators
• Sourcing quotes from auto companies for insurance companies

Invoicing Clerk / Receptionist Forwarding Assistant at Bidvest International Logistics (2015-05 – 2020-09)

Retrenched from BIDVEST INTERNATIONAL LOGISTICS as of 30 September 2020 due to Covid/economy

• Invoicing Dept as an Invoicing Clerk/Receptionist Relief (October 2019 – September 2020)
• Worked in Forwarding as a Forwarding Assistant (1 April – 30 Sept of 2019)
• Invoicing Clerk at Bidvest Panalpina Logistics (November 2015 – March 2019)
• Quality Control Checking of Invoices once received from the Import/Export Sea/Air Controllers
• Checking all rates, Inco Terms specified etc. are correct
• Costing done in CompuClear and Cargo Wise for clients
• Filing Clerk & stand in for the Receptionist whilst on sick or annual leave (May 2015)
• Temporary Receptionist at Montague Gardens Branch (14 July – 25 July)

Receptionist & Admin Assistant at Leisure Bay Luxury Suites (2011-08 – 2013-08)

Employed as a Receptionist & Admin Assistant at the above Hotel

• Attending to all Arrivals & Departures, as well as a busy switchboard
• Ordering of Office Supplies
• Reservations
• Guest Liaison & Generally keeping Guests happy
• Proficient in PMS Opera

Shop Assistant/Cashier at Lagoon Cafe (2010-01 – 2011-07)

Employed at above cafe as a Shop Assistant/Cashier

Office Administrator at Blue Current Lighting (2007-01 – 2009-11)

A lighting company that was a supplier of lighting needs for homes and offices; ranging from Fluorescent fitting to bigger specialty lighting e.g. Chandeliers; Pendants etc. Company closed during the recession.

• Typing of quotations
• Dealing with suppliers on a day to day basis in terms of buying and ordering in stock at the best prices possible for relevant jobs in progress
• Stock management after the store man was retrenched earlier in that year
• Liaising with Clients, scheduling delivery dates; follow-up calls – keeping clients happy

Matriculation in General Education – Ridge Park College (2000)

Bachelor of Ministry in Ministry – River Word Bible School (2023 – 2025-12)