Andrea Jackson

Highly organised Administrative and Finance Support Professional with over six years of experience providing office administration, compliance support, bookkeeping, reception, and customer service across education, retail, hospitality, and non-profit environments. Experienced in managing diaries, correspondence, document control, meeting coordination, invoicing, accounts administration, data capturing, record keeping, filing systems, and front-office operations. Proficient in Microsoft Office, Xero, Pastel, Sage, and Vantage, with excellent communication, organisational, and problem-solving skills.

Recognised for maintaining confidentiality, improving administrative processes, and delivering efficient support to management, colleagues, and clients. Seeking an Administrative, Reception, Compliance, or Finance Support role where strong organisational and customer service skills can add immediate value. Highly adaptable, with a proven track record of working effectively in cross-functional teams and independently to achieve impactful results.

Compliance and Finance Assistant at Mustard Seed (2026-01 – 2026-03)

Temporary position

• Provided administrative and compliance support to finance and management teams.
• Maintained confidential financial and compliance documentation.
• Processed invoices, credit notes, supplier documentation, and payment records.
• Assisted with bank reconciliations and financial record maintenance.
• Managed filing systems and document control.
• Coordinated correspondence with suppliers, clients, and stakeholders.
• Performed data capturing and prepared reports using Excel.
• Supported day-to-day office administration and secretarial duties.

Bookkeeper and Financial Assistant at Namdeli (2025-03 – 2025-12)

• Managed accounts payable/receivable and ensured timely invoice processing.
• Captured and reconciled financial transactions using Xero.
• Performed bank reconciliations, monitored cash flow, and managed petty cash.
• Prepared financial statements, reports, and schedules for management.
• Handled payroll, VAT, PAYE, and other tax submissions in line with regulatory requirements.
• Supported budget monitoring, variance analysis, and external audits.
• Maintained accurate financial and compliance records to support internal controls.

Front desk receptionist at Virgin Active SA (2024-01 – 2024-12)

• Managed front desk operations and served as the first point of contact.
• Answered telephone calls and responded to email enquiries.
• Scheduled appointments and managed bookings.
• Processed memberships and payments.
• Maintained accurate customer records.
• Resolved customer queries professionally.
• Performed administrative support duties including filing and data capturing.
• Supported management with daily office administration.

Missionary and Volunteering at Hope Church (2021-01 – 2023-12)

• Distributed meals and toiletries to disadvantaged community members.
• Assisted in planning and facilitating youth empowerment and development workshops.
• Tutored learners and provided educational support to underprivileged students.
• Participated in community clean-up campaigns and environmental improvement initiatives.
• Coordinated charity drives, festive events, and community service projects.

Administrative Assistant at The University of the Western Cape (ICS Department) (2016-01 – 2020-12)

• Provided executive administrative support to senior management and PMO.
• Managed calendars and meeting schedules.
• Prepared agendas, presentations, and meeting packs.
• Recorded minutes and tracked action items.
• Managed incoming correspondence.
• Maintained confidential filing systems.
• Coordinated travel and accommodation bookings.
• Assisted with project administration and reporting.
• Updated databases and maintained accurate records.
• Liaised with internal departments and external stakeholders.

Sales Representative/Cashier/Merchandiser at Truworths (2016-07 – 2017-12)

Holiday job

• Provided administrative and operational support to ensure smooth store operations.
• Assisted customers with product inquiries, styling advice, and fitting room support.
• Operated the POS system, processing payments, returns, and exchanges.
• Managed merchandise displays, stock replenishment, and store presentation.
• Supported stocktaking, delivery processing, cash handling, and loss prevention procedures.

Q-Pro Health Specialist at Checkers (2015-03 – 2016-06)

Holiday job

• Ensured compliance with food safety and health regulations across store operations.
• Conducted hygiene and safety audits in food preparation and storage areas.
• Monitored perishable goods quality and liaised with suppliers to maintain standards.
• Investigated food safety complaints and implemented corrective actions.
• Maintained inspection records, risk assessments, and staff training on hygiene and safety.

Matric in Grade 12 – Hottentots Holland High (2014)