Anele Zuma
Customer Service & Stock Control
Talent
JohannesburgMember since July 17, 2026
Customer ServiceCommunicationProblem-Solving
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Customer ServiceCommunicationProblem-Solving
About
Motivated and resilient professional with strong problem-solving skills and a customer-focused approach. Equipped with a Bachelor's Degree in Emergency Medical Care and hands-on experience in customer service and call center operations. Recognized for perseverance, adaptability, and effective communication.
Experience
Customer Service & Stock Control at Clicks (2025-12 – Present)
- Handled inbound calls with professionalism and empathy.
- Provided product and service information to clients.
- Resolved customer issues promptly, improving satisfaction rates.
Call Agent at Italk Call Center (2024-07 – 2025-01)
- Assisted customers with product inquiries and purchases.
- Conducted accurate stock counts and maintained inventory records.
- Ensured a positive shopping experience through attentive service.
Education
Matric – UMNCONJANA HIGH SCHOOL (2022)
Skills
Customer Service & Stock Control
