Angel Jacobs

Multidisciplinary digital professional with experience in custom app development, business automation, AI model training, web development, and digital systems design. I build structured solutions that connect workflows, reduce manual processes, and improve operational efficiency. My background spans automation architecture, website development, content systems, SEO, and AI-assisted workflows, with a strong focus on scalable execution, platform integration, and practical business results.

AI Model Trainer at Google / Gemini (2024-03 – Present)

Specializing in training AI models and content management solutions.

• Developed and implemented AI training protocols, enhancing model performance.
• Collaborated with teams to refine data annotation processes, ensuring high-quality outputs.
• Managed multiple projects simultaneously, meeting tight deadlines with precision.
• Conducted workshops on best practices for AI evaluation and content strategies.

Business Automation / Consultant at Secunda 24 (2024-03 – Present)

• Design and build custom business applications tailored to client workflows and operational requirements.
• Architect automation systems that connect CRM, marketing, sales, and operational tools into streamlined digital workflows.
• Develop structured automation solutions to reduce repetitive admin, improve efficiency, and support scalable business operations.
• Build and manage websites and digital platforms with attention to user flow, system structure, and performance.
• Support end-to-end digital transformation initiatives, including workflow design, integration planning, content systems, and platform optimization.
• Contribute to strategic digital execution across automation, app development, web infrastructure, and performance-focused online systems.

Content Editor at RE/MAX South Africa (2020-01 – 2024-03)

• Developed and implemented Website protocols, enhancing responsive performance.
• Collaborated with teams to refine content posts on landing pages and social media.
• Managed multiple projects simultaneously, meeting tight deadlines with precision.
• Conducted workshops on best practices for AI evaluation and content strategies.

Business Automation / Consultant at Independent Digital & Web Projects / Freelance Technology Work (2017 – 2020)

Worked on independent web development, CMS management, SEO, Digital publishing, and online business systems projects. Built and maintained websites, optimized digital workflows, implemented CMS solutions, and supported small business digital infrastructure and online operations.

IT Manager & Digital Systems Lead at Independent Digital & Web Projects / Freelance Technology Work (2008 – 2017)

Managed internal IT systems supporting property sales and rental operations. Maintained databases, digital workflows, and operational systems while improving reliability.

• Provided hands-on technical support, systems troubleshooting, workflow optimization, and integration between business operations and digital platforms.
• Digital publishing, and online business systems projects.

IT Support Technician at Unison Communications (2005 – 2008)

Provided onsite and remote IT support for multiple FNB branches, including workstation maintenance, network troubleshooting, infrastructure support, and technical issue resolution for mission-critical banking systems.

• Responsibilities included system documentation, hardware/software support, user assistance, and maintaining operational uptime within enterprise environments.

AI Engineering in AI Engineering – Robert Kennedy College (2026)

Bachelor of Science in Computer Science & Engineering – University of the Witwatersrand (2004)