Angel Mihlali
Tourism Management student at Port Elizabeth TVET College
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About
Energetic and motivated Tourism Management student at Port Elizabeth TVET College with a National Senior Certificate and Computer Practice Certificate. Skilled in customer service, guest relations, tour planning, and office administration. Proficient in MS Word, Excel, and PowerPoint.
Seeking immediate In-Service Training in the hospitality industry to apply academic knowledge, gain practical experience, and grow within a professional hotel environment. Hardworking, detail-oriented, and a fast learner with excellent communication skills.
Experience
Tourism Management - Practical Component - Port Elizabeth TVET College - Port Elizabeth
(2025-01 - 2026-06)
- Developed sample tour packages and detailed itineraries for South African destinations
- Practised customer service, telephone etiquette, and client communication
- Conducted mock booking procedures and reservations
Computer Practice Portfolio - Port Elizabeth TVET College - Port Elizabeth
(2026-01 - 2026-12)
- Created, edited and formatted professional documents, spreadsheets, and presentations in MS Office
- Managed digital files, emails, and data entry tasks to meet deadlines
- Demonstrated accuracy and attention to detail in administrative work
Education
National Diploma - Tourism Management - Port Elizabeth TVET College (2025-01 - 2026-12)
Introductory Computer Practice Certificate - Computer Practice - Port Elizabeth TVET College (2026-01 - 2026-12)
National Senior Certificate - Grade 12 - Soqhayisa Senior Secondary School (2023-01 - 2023-12)
