Angel Ngubane

Versatile and motivated professional with experience in administration, merchandising, and client service within the government and retail sectors. Strong organizational, communication, and data management skills, with added experience in insurance sales from Clientele Life. Proven ability to adapt quickly, handle high-pressure environments, and support both operational and client-facing functions.

Enthusiastic about opportunities that combine administrative expertise with sales and customer engagement.

Merchandiser - RCL FOODS - Johannesburg, South Africa

(2022-03)

• Ensured retail shelves were clean and fully stocked.
• Created attractive product displays and managed promotional items.
• Communicated with call centre regarding stock issues and orders.
• Maintained good relationships with store managers and submitted feedback to RCL management.

Sales Consultant - Clientele Life - Johannesburg, South Africa

(2018-07 - 2021-11)

• Conducted outbound calls to potential clients to promote life and hospital insurance plans.
• Educated customers on policy benefits, features, and payment structures.
• Met daily and monthly sales targets while maintaining quality service standards.
• Captured leads accurately and followed up with clients for policy activation.
• Ensured FAIS compliance in all customer interactions.

Administrator - Department of Infrastructure Development - Johannesburg, South Africa

(2016-03 - 2018-01)

EPWP – Zivuseni Skills Program

• Captured and scanned data for ERS and Lutsinga projects.
• Supported coordinators with onsite checks and weekly learner progress follow-ups.
• Prepared submissions and coordinated meetings with stakeholders.
• Provided consistent reporting and updates to management.

Administrator - Department of Infrastructure Development - Johannesburg, South Africa

(2015-02 - 2016-01)

Learnership – HRA Unit

• Managed HR filing, records, and personnel documentation.
• Assisted in SCM processes, travel claims, and prepared correspondence.
• Scheduled and coordinated director's meetings, kept activity diaries.
• Handled mail, phone calls, and tracked report submissions.

Administrator - Department of Infrastructure Development - Johannesburg, South Africa

(2012-11 - 2015-06)

NYS Program

• Typed reports, captured data, filed documentation.
• Conducted onboarding for new learners and assisted with contracts.
• Answered calls and photocopied training materials.

Admin Clerk - JnX Internet Café & Manufacture

(2011-01 - 2011-11)

• Assisted customers with internet and copy services.
• Managed basic administrative tasks, including data capturing, faxing, and filing.
• Provided regular updates to the manager.

Matric - General Education - Dr B.W Vilakazi Secondary School (2007)

Certificate - MS Office 2007 – Computer Competence - Luyolo Computer School (2009)