Angela Rapatsa

Motivated and adaptable Hospitality Services student with administrative experience and a strong client-service background. Experienced in front-desk support, client enquiries, accurate information capture and administrative assistance. Skilled in cleaning, washing and ironing, with additional self-taught baking skills.

A fast learner, creative and innovative thinker who works well in a team and is seeking student or part-time opportunities where strong organisation, service and practical skills can add value.

Administrative Assistant at Metal and Engineering Industries Bargaining Council (2022-01 – 2023-05)

• Welcomed and assisted clients at the front desk in a professional and courteous manner.
• Responded to client enquiries regarding unfair-dismissal cases and guided clients through the process of opening a case.
• Captured and maintained accurate client information on internal systems.
• Provided general administrative and client-service support in a professional office environment.

Diploma in Hospitality Services (2025-01)