Anita Lindeque

Professional and compassionate Healthcare Administrator with over five years' experience in the healthcare industry supporting medical administration, patient services, homecare oxygen therapy, and office operations. Experienced in medical software systems including Solumed and EcoFlow, maintaining confidential patient records, coordinating appointments, managing stock and medical equipment, and ensuring compliance with ISO 13485 quality standards. Recognised for providing exceptional patient service, excellent organisational skills, and the ability to adapt quickly to new systems and working environments.

Administration Manager | Healthcare & Medical Device Company at Khokela Trading Enterprises CC (2021-01 – Present)

• Manage daily administrative and reception functions within a busy healthcare environment.
• Serve as the first point of contact for patients, clients, suppliers and healthcare professionals.
• Handle telephone enquiries, emails and general office communication professionally.
• Coordinate appointments, management diaries and staff scheduling using Microsoft Outlook.
• Create, update and maintain confidential patient records using Solumed and the EcoFlow healthcare management system.
• Successfully adapted to the implementation of EcoFlow, demonstrating the ability to learn new software systems quickly.
• Deliver home oxygen equipment to patients and provide comprehensive education to patients and family members on the safe and effective use of oxygen therapy.
• Conduct home compliance visits, recording blood pressure, pulse rate and oxygen saturation using electronic monitoring equipment.
• Maintain accurate patient documentation and compliance records.
• Track and manage medical equipment using BatApp to ensure accurate asset control and traceability.
• Prepare documentation for invoicing, finance and compliance reporting.
• Manage stock levels, perform monthly stock takes and coordinate ordering of medical equipment and consumables.
• Liaise with suppliers and healthcare stakeholders to ensure efficient service delivery.
• Monitor outstanding accounts and assist with collections.
• Oversee ISO 13485 quality management documentation and compliance processes.
• Maintain strict confidentiality of patient and company information.

Waitress at Raasoie – The Kitchen of India (2020-07 – 2020-12)

• Delivered excellent customer service in a fast-paced hospitality environment.
• Processed customer payments and maintained high service standards.

Human Resources Clerk / Administrator at Zama Zondo Construction (2019-05 – 2020-04)

• Managed employee records and payroll administration.
• Assisted with contracts and general office administration.

Sales Assistant at The Pastry Works (2017 – 2019)

Waitress at Café Cappelini (2015 – 2017)

Waitress at Ocean Basket (2014 – 2015)

Waitress at Wimpy (2012 – 2013)

National Senior Certificate in Grade 12 – Warmbad High School (2013)