Anna Tjiane

A dynamic and confident communicator, with developed customer service abilities; Katiso Boitshoko Tjiane holds skills gained via a BTech in Language Practice from the Tshwane University of Technology, as well as over 10 years of experience in Luxury Brand / Beauty Sales. A self-motivated, assertive and professional company representative, Katiso is a dedicated team player – working valuably to connect with participants at all levels; including Clients, Management and Colleagues. As a responsible and growth-driven individual, Katiso strives to uphold excellent company and brand reputation by ensuring provision of first-class personalised customer service.

She is equally passionate about on-going knowledge and experience building. Katiso now seeks the opportunity to make practical and effective use of - and develop - her communication skills and education as a Language Practitioner [Translation, Editing, Proofreading, Marketing & Advertising Language, Multi-Lingual Media].

• Engages with clients in a friendly and professional manner to promote and sell fragrances.
• Introduces clients to relevant brands, promoting brand awareness and increasing sales.
• Strives to meet all monthly sales targets and standards for service delivery excellence.
• Upholds professional knowledge regarding all fragrance brands, and utilises visual merchandising and sampling techniques to achieve sales.
• Promotes products in-store, organising and implementing relevant marketing campaigns.
• Supports general housekeeping; ensuring that shelves are neat / clean and products are presentably displayed.
• Maintains applicable stock levels, controlling stock-outs and reordering stock as needed.
• Works in alignment with company policies and procedures [as per training].

Subjects: Language Dynamics | Language &

• Translation Practice | Computer Usage | Marketing &

• Advertising Language | Research Methods &

• Techniques National Diploma: Language Practice

• Tshwane University of Technology, 2012 Subjects: Translation Practice &

• Editing [English, Sepedi] | Video Theory Practice [Documentaries] | Intercultural Studies | Public Speaking | Practical Afrikaans | Computer Usage ICDL Computer Certificate

• Shuma Computer Training Centre, 2007 Subjects: International Computer Driving Lessons | MS Windows | MS Office | Typing Master Class