Annah Alfeus
Ms Annah
Talent
JohannesburgMember since April 20, 2026
Customer service excellenceCommunication skillsSales and upsellingProduct knowledgeProblem-solvingTime managementTeamworkCash handling & POS systemsAttention to detailAdaptabilityMicrosoft ExcelNegotiationRelationship buildingInterview skillsQuery resolutionAssertiveness
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Customer service excellenceCommunication skillsSales and upsellingProduct knowledgeProblem-solving
About
Motivated Sales associate with 5 years of experience in multiple disciplines. Known for reliability, attention to detail and the ability to work effectively both independently and as part of a team. Committed to continuous growth and delivering high-quality results in fast-paced environments.
Experience
Sales assistant at TFG (2022-11 – 2026-04)
Sales assistant at TFG retail store with focus on customer service, sales targets, and store operations.
- Assisted customers with product selection, ensuring a positive shopping experience
- Maintained excellent customer service by addressing queries and resolving complaints promptly
- Processed transactions accurately using POS systems and handled cash, card, and refunds
- Restocked shelves and ensured merchandise was well-presented and organized
- Kept up-to-date with product knowledge, promotions, and store policies
- Worked towards meeting and exceeding daily/weekly sales targets
- Supported team members to maintain a clean, organized, and efficient store environment
- Monitored stock levels and reported shortages or damaged items
Education
National diploma – University of Johannesburg (2021 – 2023)
Skills
Ms Annah
