Annelie Du Plooy

Results-driven Management Specialist with extensive experience leading teams, coordinating operations, and driving process improvement in complex, fast-paced environments. Proven ability to manage multiple priorities remotely, implement standard operating procedures, and collaborate across functions to achieve organizational objectives. Highly adaptable professional with strong communication, problem-solving, and stakeholder management capabilities.

Nursing Service Manager at Ebenhaeser Frail Care Facility (2024-11 – Present)

• Lead and coordinate multidisciplinary teams including registered nurses, enrolled nurses, and care workers to ensure smooth daily operations.
• Oversee staffing, scheduling, task prioritization, and workload distribution in a high-responsibility environment.
• Develop, implement, and enforce operational procedures to improve efficiency, accountability, and service delivery.
• Collaborate with internal stakeholders to identify operational gaps and introduce practical solutions.
• Monitor departmental performance, compile reports, and recommend improvements to management.
• Mentor and support team members, fostering a culture of professionalism, growth, and collaboration.

Registered Nurse / Case Management & Operations Support at Multiple Nursing Agencies (2015 – 2024)

• Managed patient caseloads while coordinating care plans, schedules, and communication across teams.
• Acted as a key liaison between clinicians, management, and external stakeholders to ensure alignment and continuity.
• Identified workflow inefficiencies and implemented improvements to enhance service quality and turnaround times.
• Maintained detailed documentation, reports, and compliance records in line with regulatory standards.
• Demonstrated strong autonomy, time management, and adaptability across multiple assignments and environments.

Recruitment & Staffing Coordinator at Nursing Agencies

• Screened, interviewed, and placed healthcare professionals across multiple client requirements.
• Managed scheduling, documentation, and compliance processes.
• Balanced competing priorities while meeting tight deadlines in a fast-moving operational environment.
• Maintained professional communication with candidates and clients, ensuring service excellence.

Bachelor of Nursing Science in Nursing – University of Pretoria