Anozuko Arno Tom

Inventory Tracking: Monitoring stock levels and updating ERP systems with daily receipts, transfers, and issues.

Stock Audits: Conducting cycle counts and physical stock-takes (daily, weekly, or monthly) to identify variances.

Reordering: Setting safety stock levels and reorder points to prevent stockouts.

Stock Controller - Divali Natural Light

(2010-01 - 2012-12)

• Inventory Tracking: Monitoring stock levels and updating ERP systems with daily receipts, transfers, and issues.
• Stock Audits: Conducting cycle counts and physical stock-takes (daily, weekly, or monthly) to identify variances.
• Reordering: Setting safety stock levels and reorder points to prevent stockouts.
• Quality Control: Inspecting goods for damage, monitoring expiration dates, and rotating stock using the FIFO method.
• Cross-departmental Support: Liaising with procurement, sales, and finance to communicate stock shortages and coordinate deliveries.

Restaurant General Manager - KFC DOTTOGO PTY LTD

(2017-01 - 2024-12)

• Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
• Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
• Forecast and schedule labour by shift and create a deployment plan to control labour costs and meet the needs of the business by utilising tools i.e. Macromatix.
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
• Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential.
• Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with heart, smart and courage.
• Manage cost controls in accordance with Company Policy and Procedures, directing the activities of employees in meeting targets placed on controllables, maximizing sales, operating efficiency and profitability.
• Manage Local Store Marketing (LSM) activities to grow sales.
• Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required.
• Achieve consistent results through team management.