Administration Clerk at Zwinoni Lodge (2025-12 – Present)
- Prepare and issue quotes and invoices using Xero
- Liaise with clients, business partners, and accountants professionally
- Review monthly profit and loss statements with management to ensure accuracy
- Handle confidential and sensitive information with discretion
- Schedule meetings and maintain an organized diary
- Record accurate meeting minutes
- Create and manage spreadsheets (Excel & Google Sheets)
- Assist with applications and administrative documentation
- Welcome guests and manage check-ins
- Capture and maintain accurate data records
- File and organize company documents
- Upload invoices using Hubdoc
- Perform general office duties (printing, scanning, etc.)
- Provide basic housekeeping support when required
- Follow up on outstanding payments
Call Center Agent at Amalgamated Passive Holdings (2023-05 – 2024-09)
- Verified employment by communicating with companies
- Conducted detailed research on clients and businesses
- Reviewed bank statements to ensure compliance
- Handled confidential client information responsibly
- Communicated professionally via phone, WhatsApp, and email
- Managed difficult customers calmly and effectively
Afrikaans Private Tutor (Grades 2–3) (2022-01 – 2024-12)
- Assisted learners with homework and test preparation
- Helped improve reading, speaking, and comprehension skills
- Supported learners in achieving better academic performance
Teacher's Assistant at Buren High School (2022-04 – 2022-09)
- Assisted teachers with administrative work and Excel spreadsheets
- Supported grading and record-keeping
- Helped manage classrooms and student discipline
- Assisted with parent communication and meetings
- Supported students with schoolwork and online applications
Caregiver Volunteer at Jah-Jireh Care Home (2019-01 – 2019-12)
- Assisted with meal preparation and housekeeping
- Provided companionship and support to residents
- Helped with general maintenance tasks
