Compliance Officer - Ambrosia Citrus Estate
(2017-01)
- Responsible for full food safety compliance across two farm operations, ensuring adherence to HACCP, FSSC 22000 V6, ISO 22000, GlobalG.A.P., SIZA Environmental, GRASP, Marks & Spencer Field to Fork, Woolworths Farming for the Future, PPECB, Food Safety, and LEAF standards.
- Conduct internal audits, food safety audits, and compliance inspections across both sites to verify compliance with certification requirements, food safety systems, and operational procedures.
- Prepare and maintain audit documentation to ensure audit readiness.
- Work with third-party auditors during certification and customer audits, supporting the audit process, providing required documentation, and assisting with verification of compliance.
- Manage and maintain all food safety and compliance documentation, including audit reports, inspection findings, traceability records, corrective actions, and compliance records.
- Conduct risk assessments and apply food safety, health and safety, and social compliance knowledge to support safe and compliant farming operations.
- Monitor and improve compliance systems, ensuring processes remain effective and aligned with customer requirements and industry standards.
Receptionist and Telemarketer - Consilium – Otium Marketing - Crystal Springs-Pilgrims Rest
(2014-01 - 2017-12)
- Managed daily client communication, including telephone enquiries, follow-ups, and appointment scheduling.
- Provided administrative and sales support, including lead capturing, contract processing, and document management.
- Maintained accurate records through daily call reporting, lead tracking, and system updates.
- Coordinated communication between the Sales Deck, Reception, and Le Fera Restaurant to ensure smooth client experiences.
Hair stylist - Jetaime - Nelspruit
(2011-01 - 2014-12)
- Provided professional hair cutting, styling, colouring, highlighting, and treatment services according to client preferences and individual requirements.
- Delivered exceptional customer service by creating a welcoming environment, building client relationships, and providing aftercare advice.
Receptionist, Hair stylist, Junior Manager, Stock controller - Hair elements - Hoedspruit
(2009-01 - 2011-12)
- In control of the stock, order stock, allocation of stock
- Welcome clients at reception
- Salon junior Manager
- Hair stylist
- Answering Telephone, Schedule appointments
Receptionist - Bokkie Pretorius Eiendomme - Polokwane
(2005-01 - 2009-12)
- Front Desk Operations
- Client Services & Greeting
Apprentice Hairdresser - Cleo's Hair - Polokwane
(2002-01 - 2005-12)
- Assisted senior stylists in providing a wide range of hairdressing services, including cutting, coloring, and styling.
- Observed and learned advanced techniques in hair cutting, coloring, and hair treatments while applying basic skills under supervision.
- Provided excellent customer service by welcoming clients, assisting with their needs, and ensuring a positive experience.