Antonio D'Almeida
Customer service representative /call center agent
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About
Responsible, organized and committed individual. Keen to accept challenges and develop new skills, further sharing knowledge and information within the team to create a positive and productive working environment. Focused and flexible when working under pressure. Sets and works to high standards, proven organization and administration skills.
Experience
Over the past 15 years, I have amassed extensive work experience in customer service-oriented roles, both in the UK and South Africa. During this time, I have consistently demonstrated my commitment to delivering exceptional service and resolving customer issues effectively. My career has been characterized by a strong dedication to customer satisfaction and a deep understanding of their needs.
This experience has allowed me to develop a wide range of skills and expertise in the field of customer service.
Education
9 GCSE level passes including Maths and English
ECDL
MCSE 2003 PRO AND SERVER
