Apendulwe Masangwana
Store Manager at Clicks Group Retailers
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About
I am confident in my abilities and skills that, given a chance I will professionally fulfil the needs of the organisation as required. I am eager to enhance and refine my personal development within the organisation and take on the challenges that lie ahead. Given an opportunity, I will perform my duties with perseverance, dedication and loyalty.
It is my aim to make and be part of a successful team that is directly involved in making the organisation a success, as I believe that I have a role to play in making things a success.
Experience
Shop Assistant Cashier - Clicks Group Retailers
(2019-01 - 2022-12)
Service Advisor - Clicks Group Retailers
(2022-01 - 2023-12)
Trainee Store Manager - Clicks Group Retailers
(2023-01 - 2024-12)
Assistant Store Manager - Clicks Group Retailers
(2024-01 - 2026-12)
Store Manager - Clicks Group Retailers
- Managing the daily operations of the store.
- Delegating and scheduling staff based on their capabilities.
- To execute customer service initiatives in the store that lead to excellent customer service.
- Directly engaging with customers effectively.
- Dealing with IR issues.
- Analysing finances and giving feedback to the business.
Education
Grade 12 (Matric) - St.Bartholomew's Senior Secondary School (2013-12)
Bachelor of Social Sciences - Social Sciences - Walter Sisulu University (2017-12)