Aphiwe Dineka

Dynamic customer service-oriented individual, with over 5 years of experience in driving sales through creative marketing strategies. Proficient in customer service, communication, and time management. Strong ability to work both independently and collaboratively. Computer literate (MS: Word, Excel, Powerpoint, Onenote and Access).

Merchandiser - PepsiCo (Smollan)

(2025-11 - 2026-01)

• Planning and implementing product presentation in retail stores to maximize sales.
• Managing everything from shelf stocking and display creation to inventory control and promotions.
• Analysing sales data to ensure the right products are in the right place at the right time.

Shop Assistant - RFO (TFG Store)

(2023-10 - 2024-04)

• Delivered excellent customer service and represented the brand effectively.
• Proactively sought out sales opportunities and managed visual merchandising.
• Exceeded customer expectations with tailored product solutions.

Brand/Sales Promoter - Innovative Retail Account Management (IRAM)

(2023-07 - 2023-12)

• Boosted brand visibility through events, demos, and promotions.
• Conducted consumer surveys and provided insightful product education.
• Contributed to achieving team sales targets.

Sales Promoter - Tradeway Promotion

(2019-12 - 2021-01)

• Executed market research to enhance promotional strategies and sales.
• Engaged customers with product knowledge, boosting demand and interest.
• Recommended products to meet customer needs and increase sales.

National certificate - Human Resource Management - False Bay College (Khayelitsha Campus)

National certificate - Human Resource Management - False Bay College (Khayelitsha Campus) (2025)

NCV - Transport and Logistics - False Bay College (Khayelitsha Campus) (2024)

Grade 11 - Harry Gwala Senior Secondary School (2014)