Aphiwe Hlabe
CUSTOMER SERVICE
Talent
Port ElizabethMember since September 23, 2026
Clear verbal communicationCustomer service and client supportActive listening and problem solvingHandling customer enquiriesProfessional telephone mannerSales and product promotionBasic computer and administration skillsTeamwork and target-focused workTime management and reliabilityProfessional and positive attitude
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Clear verbal communicationCustomer service and client supportActive listening and problem solvingHandling customer enquiriesProfessional telephone manner
About
Motivated and reliable Grade 12 candidate seeking an opportunity as a Call Centre Agent. Confident in communicating with customers, listening to their needs and providing helpful service. Patient, professional and comfortable working in a team and in a target-driven environment. Willing to learn quickly, follow procedures and represent the company in a positive manner.
Experience
Retail / Customer Service Assistant at Local Retail Store
- Assisted customers with enquiries and provided friendly, professional service.
- Listened to customer needs and helped them choose suitable products.
- Communicated clearly with customers and handled routine questions politely.
- Supported sales activities and promoted products when appropriate.
- Worked with colleagues to maintain good service and complete daily tasks.
- Kept customer areas organised and assisted with basic records and stock checks.
Education
Grade 12 – Osborn senior secondary school
Skills
CUSTOMER SERVICE
